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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2580 reviews 66%
4 star 821 reviews 21%
3 star 84 reviews 2%
2 star 230 reviews 6%
1 star 187 reviews 5%
Review Us
Philip F.
4 out of 5
10/1/2020
I got a recall notice for my Prius, but since the car lives on Martha’s Vineyard, there are NO dealers there. Was pleased that your dealership helped (this is my second Prius - my first was purchased from your dealership YEARS AGO!
Andrea Z.
5 out of 5
9/30/2020
Steve was professional. Great service.
Adams R.
4 out of 5
9/30/2020
Purchased a new contract and he was thorough in the contract and what it covered great job
David C.
5 out of 5
9/30/2020
Great service and very professional!,
Richard N.
5 out of 5
9/30/2020
Excellent work
Harry R.
5 out of 5
9/30/2020
Chip was awesome!!
Stephanie W.
3 out of 5
9/29/2020
He explained what they were going to do as well as what he would do. I was given two choices on what to do about the tire that had a nail in it.
Janis S.
5 out of 5
9/29/2020
Always a great experience at Hartford Toyota
Sharon F.
5 out of 5
9/29/2020
Thank you for your promptness!!
Joel H.
5 out of 5
9/29/2020
Bo was great to work with.
Joaquin M.
5 out of 5
9/29/2020
Great job!
John J.
5 out of 5
9/29/2020
Great!
Louis G.
3 out of 5
9/28/2020
Thought there is the ability to reinstall original radio settings and set the clock when replacing the battery, which did not happen.
Joe W.
2 out of 5
9/28/2020
I an waiting for a part to come in.... It is not Kyle Archdeacon fork....Just have to wait. I hope they could find the part... Thank you Joe M Woods
Alice S.
4 out of 5
9/28/2020
Kyle wasn’t the advisor I spoke to initially but he took over the work order and handled it very efficiently.
Diana H.
4 out of 5
9/28/2020
I was so pleased because they received my vehicle no matter I didn’t had an appointment. It was a good servic. Thank you
Diane M.
4 out of 5
9/28/2020
Kind professional and clear in his communication
Jim F.
5 out of 5
9/28/2020
Love you guys I really do Steve and all the advisors.
Todd W.
5 out of 5
9/27/2020
I am very pleased with the service Bohdan provide for me great service great people its a win win thank you!
Ewa K.
5 out of 5
9/27/2020
Thank you!

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