Service Center

Real Reviews From Verified Customers

Tracy B.
5 out of 5
4/5/2021
Chip was very helpful. He was very courteous, service was quick but thorough and he clearly explained what service was needed.
Giovanny S.
4 out of 5
4/4/2021
Thank you for trusting Hartford Toyota to service your Toyota. To help our management team deliver the highest quality service, please answer one simple question about your satisfaction with the service provided by Janice Acosta
Edmond M.
5 out of 5
4/3/2021
Above and beyond
Maria V.
5 out of 5
4/3/2021
My service visit on 04/03/2021 went especially smoothly, and this undoubtedly due to the assistance (and professionalism) of Ms. Acosta. She is a delight and true assest to the Hartford Toyota teamm!
Philip F.
3 out of 5
4/2/2021
I was satisfied. However I wish I could have spoken to a mechanic and been shown how to take the bulb housing out for the headlight.
Sandra C.
2 out of 5
4/2/2021
Happy you are asking !! I found Steve Elliot to be a complete **** mildly said !! He was not helpful in any way and was actually very rude ! I have been doing business there for a few years and service was great until today ! It seemed like he didn’t enjoy his job very much , maybe he would be better off working at Dunkin Donuts! Sorry to say that because of his unprofessional service I may consider doing business elsewhere! Sincerely Sandra C
Joyce G.
5 out of 5
4/2/2021
Boh is an EXCELLENT service advisor, and we’re always 100% happy with his service.
Ronald L.
4 out of 5
4/2/2021
First time coming in for service for leased vehicle. Very happy with ease of pulling into the garage, being helped quickly, waiting in very comfortable, bright, spacious waiting room area, and service completed in timely manner.
Ben T.
5 out of 5
4/1/2021
Kyle was great. Knowledgeable, professional, strong communicator. Thank you! -Ben T
Judi B.
5 out of 5
4/1/2021
Very satisfied from start to finish.
Paula E.
5 out of 5
4/1/2021
I always Appreciate Boydans excellent service ,Job well done! You can use more men like him that are committed to excellent customer service. Thank to him,it makes coming here all worthwhile. Sincerely , Paula E
Luis A.
5 out of 5
4/1/2021
Janice Acosta, She is a kind person, with knowledge and makes the client feel confident, she tries by all means that the client leaves satisfied with the service to her vehicle, her service is 5 stars.
David L.
5 out of 5
4/1/2021
Friendly, answered all questions, processional
Jeanette D.
5 out of 5
3/31/2021
Janice gave me great service
Kenneth K.
5 out of 5
3/31/2021
Excellent service as always! Very professional and efficient. Great customer service and very comfortable waiting area
Deborah O.
5 out of 5
3/31/2021
As always Steve was great and service quick and efficient A pleasure to deal with toyota
Nat S.
2 out of 5
3/31/2021
Went for checkup something wrong with the car. Paid for checkup but can not find the problem not enough knowledge but Steve was polite
Elsa P.
5 out of 5
3/30/2021
Janice was super helpful and sweet during a stressful situation, please thank her for me. She deserves a raise!
Josharia V.
5 out of 5
3/30/2021
Thank you for your professionalism and we are satisfied with the service that your team preform on our vehicle thank you again.
Peter J.
1 out of 5
3/30/2021
Because I'm still hearing the noise that i came there about even though i thought i knew what problem was and told them what to fix. I also told if anything else is wrong or if that not problem to let me know. So i spend $350 for no reason and I'm still hearing the rattling nosie coming from the engine.

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