Steve was very professional and knowledgeable. He answered all of my questions.
The Service was well explained. Once I explained my needs and abilities. He helped me break things down to fit my budget. And also let me know when there could be specials to return back for more service.
Bo is very helpful. Calling to confirm desired services keeping me posted on the progress with my vehicle. Thoroughly explaining what the technicians have found during the service and recommended repairs needed. Answering question I have and guidance as appropriate. I enjoy working with Bo when I bring my highlander in for service.
Very Quick with the service repair and very professional
Estelle was friendly, down to earth, and informative. She is a keeper. Thanks.
Bo was great. He explained everything very thoroughly to make sure I understood what was going on and had great customer service! Will definitely be coming back in the future.
Janice was very professional, courteous, and friendly. She was very proactive this morning getting my Sienna ready to be worked on, as this was a follow-on appointment from last week.
Steve was friendly and explained everything to me. He was patient and helpful.
I received friendly and great customer service
Took way too long for an oil change.
Steve Elliot is a credit to Hartford Toyota
Bo provided exceptional customer service, as always. Will always come to Hartford Toyota because of the service he provides
I called Hartford Toyota yesterday to let them know I had to change my service appointment but no one ever called me back. I took a chance this morning and Steve Elliot said it was quiet this morning so I drove up to Hartford. He estimated it would take about an hour and I said “No problem, I have a good book.” They finished in less than an hour and washed my car too! I would definitely recommend Hartford Toyota!
Bo was excellent, good customer service
Estelle was very welcoming and knowledgeable.
Creo que después de unos días comprobaré si el servicio fue satisfactorio debido a que ya fue tratado por lo mismo y a los días regreso el mismo problema, me parece que el técnico debe asegurar que su trabajo quedó bien porque es penoso volver por lo mismo
Hugo was pleasant and informative.
The routine maintenance was completed timely.
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