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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2299 reviews 76%
4 star 556 reviews 18%
3 star 36 reviews 1%
2 star 80 reviews 3%
1 star 56 reviews 2%
Review Us
Yolamis M.
5 out of 5
12/2/2020
Exceptional and very professional Qualification 10
Andres C.
5 out of 5
12/2/2020
The whole team was excellent.
Roberto L.
5 out of 5
12/2/2020
Excellent job
Miguel R.
4 out of 5
12/2/2020
Thanks Pedro
Yesenia M.
5 out of 5
12/2/2020
He was very gentle and helped me with my car!
Rita G.
5 out of 5
12/2/2020
Robert Correa was like always very helpful with the service of my car. He kept me upto date with the progress. Excellent service as always from esserman (10) years.
Hector S.
4 out of 5
12/1/2020
Everything was Ok, it took a little longer than expected but the result was very satisfactory and the attention was very good!!
MICHAEL S.
3 out of 5
12/1/2020
Bad services
MANUEL S.
5 out of 5
12/1/2020
Daniel Quevedo was extremely helpful and courteous. The attention and updates were exceptional. Great job and person
Gustavo F.
5 out of 5
12/1/2020
Excellent service and very professional, thank you
Jaime T.
4 out of 5
12/1/2020
Saili is Awesome
Jorge C.
5 out of 5
12/1/2020
Prompt and Great service, thank you.
Bert B.
5 out of 5
12/1/2020
Rene and the service team always do a first class job ???? Thank you.
Lidia R.
5 out of 5
11/29/2020
Amazing experience with this employe. Outstanding customer service.
John C.
2 out of 5
11/29/2020
I went for the 30,000 miles and oil change. When I got home I decided to check the dip stick. It was 1 quart short of oil. Other than that everything was outstanding
Roberto J.
5 out of 5
11/29/2020
Great service
Nieves C.
5 out of 5
11/29/2020
Excellent service as usual
Geraldo L.
4 out of 5
11/29/2020
Always we place our lives in your vehicles so we know we know that too
Juan G.
2 out of 5
11/29/2020
Waited several minutes past our scheduled appointment. I totally understand that he may be running late with another client. But the fact that he passed by us like 3-4 times, and then had a testy attitude when we told him we were his appointment. ALL HE HAD TO DO, is to walk up to us when we arrive and kindly say “Excuse me, bear with me 5-10 minutes as I finish another client.” If he did that, the wouldn’t understand that he was finishing up? All this review is due to some he has not been trained with customer service.
Xiomara R.
4 out of 5
11/29/2020
Robert was on point! Very satisfied! Well done!

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