Under difficult circumstances (social distancing), i felt confident in advice and information Justin provided regarding the analysis of a problem and servicing it.
Sali at the check in was amazing whole process was quick and efficient. Rene at check out what very nice
As always excellent service
She has allways been very kind. She has served me since 2003!!! :)
I am in my third Acura MDX...
Keep safe!
Todo muy bien, buena atención y profesionalidad en fin todo perfecto...
Rene was very helpful, and was able to get my car serviced in a timely manner
My 2019 VW Jetta GLI 35th anniversary edition has 4K miles and is 8 months old and I was told I had to pay $400 for new rotors since I left it parked for a couple of days and humidity caused rust to mess them up. I was told to go back to the dealer were I purchased the car to see if they would fix it under warranty. I was on my way to pick up my car and then received a call from Ciro letting me know that they would fix the problem for $80. This is my first VW and it is completely unacceptable to have a dealer tell me that leaving my car parked caused the problem, especially since I live 5 miles away from the dealer. I have owned dozens of cars from makes such as Toyota, Ford, BMW and Mercedes and never had this type of issue with a brand new car. Very poor quality and very poor customer experience with my first service. I hope this message gets forwarded to VW headquarters so they address the poor quality and poor service from their product and dealership.
Robert provides Excellent Service! He’s honest, professional, and very helpful. I wouldn't take my cars anywhere else. The service is outstanding!
He was aware of my financial situation during this stressful time and gave me the best deal possible. I appreciate the consideration
He was very courteous, was ready for us when we got there. He explained everything throughly and called is in a timely manner. The experience was so much easier than I expected.
Rene was courteous and helpful. Kiddos for him
I had my car serviced with a smile and serviced on time .
Rene was very knowledgeable and professional. He made sure that all my questions were answered and that the service was promptly done.
Todo bien, excepto que no pudieron encontrar el problema del vehículo
Very Profesional. I will go back to Roberto. Thank you.
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