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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2299 reviews 76%
4 star 556 reviews 18%
3 star 36 reviews 1%
2 star 80 reviews 3%
1 star 56 reviews 2%
Review Us
Steve P.
5 out of 5
5/16/2020
A+ Service and attention to detail.
Joaquin C.
5 out of 5
5/16/2020
Robert was excellent. Very informative, honest and polite. We bought our vehicle at another VW dealer but are looking for forward to a long relationship with Esserman VW and Robert.
Elena B.
5 out of 5
5/16/2020
Thanks for your service
Juan S.
5 out of 5
5/15/2020
Great experience!
Joseph Z.
5 out of 5
5/15/2020
Great service fast and reliable, service advisor is the best
Gregorio B.
4 out of 5
5/15/2020
Thanks Robert
Geoconda U.
2 out of 5
5/15/2020
Not clean, no drinks for the guest room. Everything was empty no water everything was dirty around I'm very disappointed.
Patricia W.
5 out of 5
5/14/2020
Awesome service.. Thank u.
Veronica L.
5 out of 5
5/14/2020
The best service!
Carlos C.
5 out of 5
5/14/2020
Sally was great
Belen C.
5 out of 5
5/14/2020
Everything was great. Thank you
Martha H.
5 out of 5
5/13/2020
Fast, helpful, and efficient service. That’s why we’ve been an Esserman service client for over 10 years. Thanx Sali!
Nils H.
5 out of 5
5/13/2020
Everything was outta usual. I’m glad that Ciro is the one who takes care of us. He is exceptional.
Timothy B.
4 out of 5
5/13/2020
Glad to be back. Much better service experience for my 2013 Honda CR-Z than a Honda dealer or my local Miami Beach auto maintenance shop.
Maria R.
5 out of 5
5/13/2020
Great friendly service from Daniel.
Alejandro M.
5 out of 5
5/13/2020
Great service provided by Julian and all the technicians!
Jeorgette C.
5 out of 5
5/13/2020
Excellent customer service . Robert was in frequent communication with me to inform me of the status of my car, while it was in service. From the rest of the staff, very attentive, always respecting Social Distance and Hygiene Rules against Covid 19.
Ricardo G.
5 out of 5
5/13/2020
The service was excellent very profesional on time and very coordinate with the client....
Orlando A.
5 out of 5
5/12/2020
Excellent service as always
Yasmin C.
5 out of 5
5/12/2020
Excelente personal sobre todo Saili !! Siempre salgo sumamente complacida gracias a ella y a los demás , sin duda siempre volveré con ustedes????????????

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