We have been working with Paul Nettler for many years and are always completely satisfied with the way he goes out of his way to make sure we are completely satisfied with our experience in servicing our vehicles.....
Patrick very helpful, thorough.
Found oil leaking under vehicle. I crawled under and tried to clean up the mess. Second oil change in a row this has happened.
How come staff isn’t wearing masks at this time?
Jermey was great through the whole process. This is the second time I've used Pappas for body work. It was a great experience both times
Patrick was very professional. He kept me notified of any changes or updates. I was very happy with the service I received.
The counsel panel was not put back on. The passenger seat had grease and dirt stains. Customer service was excellent and very friendly to deal with.
Excellent service.
Excellent attitude.
Always very nice and friendly.
I have a age and cancer. Gino kept me away from all people which I appreciated .Gino thank you.
I was disappointed almost no one interacting with the public was wearing face covering.
The service to the vehicle was fine.
I was very disappointed that the snack lady had been let go
Paul is always friendly and trusting. Always ready to answer questions with honest answers.
Great service fair prices on time delivery courteous professional what more would one want
Paul called me to go over the work order.He told me that I had gotten an oil change at my last appointment, 5000mles ago. I get the synthetic oil so I only need it changed every 10000miles. I told him not to change the oil but change the filters, the 75000 mile service and a state inspection. I picked up my car. All the work I agreed to had been done AND my oil was changed even though I was told I didn’t need and I didn’t agree to. In addition to that, on my state inspection certificate, my address was wrong. I hope the DMV accepts it.
I appreciate that David was so nice and helpful and explained everything to me. I feel like he really went the extra mile to help me. Thanks so much!
It took quite a while - an hour and a half?!? - for an oil change. WTH?? And it was quite a bit more than the last oil change I had fone there. So, no, not a great experience.
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