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Real Reviews From Verified Customers

Service Center Review Summary

5 star 435 reviews 65%
4 star 148 reviews 22%
3 star 15 reviews 2%
2 star 37 reviews 6%
1 star 33 reviews 5%
Review Us
Mary S.
1 out of 5
6/24/2020
No masks? No social distancing? Did they clean everything they touched in my car? No assurance of that. And I couldn't clean a seat to sit in even if the waiting room had allowed some social distancing for those who preferred it. I waited outside and am glad it was a cooler day. Warm, but not so hot I needed the AC. everything else was ok. But COVID cases are still going up here. I should have inquired before going.
John J.
5 out of 5
6/24/2020
Excellent service
Vickie H.
5 out of 5
6/24/2020
Patrick was great to work with! Very personable and knowledgeable!
Timothy H.
5 out of 5
6/24/2020
Bryant did a great job as well as all your other team members thank you as always for your service
John B.
5 out of 5
6/24/2020
Satisfied
Debbie J.
4 out of 5
6/24/2020
Car was taken care of with no problem!
Rebecca W.
5 out of 5
6/24/2020
Very professional and personable! I knew my car was in good hands!
Billie M.
4 out of 5
6/24/2020
Have always received great service at Papas. Have purchased two tacomas from there and will continue to do business with them.
Patricia L.
4 out of 5
6/24/2020
I lease my Corolla from Pappas Toyota
JAMES L.
5 out of 5
6/24/2020
Very happy with Darren very helpful very nice
Vaughn Allen.
5 out of 5
6/23/2020
Very friendly
Evonne R.
5 out of 5
6/23/2020
Fast n friendly as always
Theresa C.
5 out of 5
6/23/2020
Fast, friendly service.
Thomas C.
5 out of 5
6/23/2020
I always deal with Pappas
Daniel D.
5 out of 5
6/23/2020
Chris was very pleasant.
Cindy O.
5 out of 5
6/23/2020
Gino was great about communicating what was needed on my car and working with me to prioritize the work. He’s a great representative for the Toyota brand because he genuinely cares about the customers and their cars.
Laura S.
5 out of 5
6/23/2020
Great service!
Paul D.
5 out of 5
6/23/2020
Well done.
austin p.
5 out of 5
6/23/2020
Everything was great, thank you!
Linda T.
4 out of 5
6/21/2020
I always ask for Gino’s help! I am confident he has my best interest and gives me good sound advise. He is honest and cares about my safety. Gino takes his time to explain each repair. I appreciate his courtesy.

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