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Real Reviews From Verified Customers

Service Center Review Summary

5 star 435 reviews 65%
4 star 148 reviews 22%
3 star 15 reviews 2%
2 star 37 reviews 6%
1 star 33 reviews 5%
Review Us
Estabaya E.
5 out of 5
5/31/2020
Accommodating with my concerns.
Albert H.
4 out of 5
5/31/2020
Paul was very helpful & made the appointment time immediate & convenient.
Scott S.
1 out of 5
5/31/2020
Didn't clean up his mess completely...
Betty P.
5 out of 5
5/31/2020
Great service
Brenda C.
5 out of 5
5/31/2020
Service was good
Sandra K.
5 out of 5
5/31/2020
Excellent services
Eileen T.
5 out of 5
5/30/2020
Ok
James G.
4 out of 5
5/30/2020
Chris Bank was terrific to deal with in choosing my tires and having them installed.
Charlene L.
5 out of 5
5/30/2020
Great service
Betty A.
4 out of 5
5/30/2020
I will be back for my next service
Marilyn H.
2 out of 5
5/30/2020
The work on my car was fine as usual. I was bitterly disappointed at the lack of precautions taken in light of the Covid 19 pandemic. Not one employee wore a mask. I saw no measures taken to keep distance between customers. Again, extremely disappointed
Kirk P.
4 out of 5
5/30/2020
I think your buy 3 tires get one free is a joke... but the service was great.
PAMELA S.
5 out of 5
5/30/2020
Always great service , and everyone is so nice
Denise C.
5 out of 5
5/30/2020
Always professional and courteous
Robert B.
5 out of 5
5/30/2020
Gino is awesome! He always is knowledgeable and provides excellent customer service!
David W.
4 out of 5
5/30/2020
Gino was very welcoming as soon as my door opened. The waiting room was very clean and comfortable. TOTAL CLASS ACT.
Boyce B.
4 out of 5
5/30/2020
We are completely satisfied with your dealership thanks
Mark K.
5 out of 5
5/29/2020
Na
Kathleen B.
4 out of 5
5/29/2020
I do want to comment regarding my surprise at finding none of the service team wearing masks or gloves. The pen I used to sign my service contract was cleaned before I used it, but that was the only noticeable precaution taken in my presence. The woman at the check out counter did have on a mask.
Matt E.
4 out of 5
5/29/2020
Darin is a fantastic representative of Pappas and Toyota. Employees like Darin should be highly valued.

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