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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1797 reviews 71%
4 star 544 reviews 22%
3 star 44 reviews 2%
2 star 57 reviews 2%
1 star 75 reviews 3%
Review Us
Connie M.
5 out of 5
7/23/2025
Everything was perfect. Customer Service was excellent!
Breanna B.
1 out of 5
7/20/2025
The parts were not in stock but yet they kept us there all day.
Carmen C.
5 out of 5
7/20/2025
She was very informative, knowledgeable, friendly, and understanding. Thank you
Tina W.
5 out of 5
7/20/2025
Thank you
Rebecca L.
5 out of 5
7/19/2025
Sandra is a good addition to the service team. She understood the problem and got right to it. I hope she is able to work with Eric even though he seems unpleasant lately. I always appreciated Matthew when he was working.
Thomas B.
5 out of 5
7/18/2025
Prompt and courtesy
Cheri M.
4 out of 5
7/17/2025
Sandra stayed in communication with me regarding the oil change service I came in for and gave me options on additional parts that needed to be replaced. My car was ready promptly and I was notified by text and phone. I used the shuttle service to get to work in the morning and that was awesome as well! I have enjoyed and appreciated the service I've received at Star over the last year and will continue to go back for great service on both of my Hyundai vehicles!
Beth H.
5 out of 5
7/17/2025
Everyone was nice! Service was completed in a timely manner and I didn’t have to wait for my appointment at all!
Dennis O.
5 out of 5
7/16/2025
Thanks for the help
Virginia C.
5 out of 5
7/16/2025
I really liked Sandra…she was very personable and did a thorough job of helping me understand my maintenance..thank you
Linda G.
5 out of 5
7/16/2025
Competent and friendly
Paula F.
5 out of 5
7/16/2025
Great team
Sheila M.
5 out of 5
7/13/2025
Sandra was efficient and helpful with my questions. I have never had a problem at your location. Sheila Chiri
Janet M.
5 out of 5
7/12/2025
Top notch!
Janet D.
5 out of 5
7/12/2025
Sandra was great! She was friendly, let me know what to expect during my wait there and the new facilty is nice too!
Deborah M.
5 out of 5
7/11/2025
Fast check in and comfotable waiting room. Always great service.
Antonia B.
5 out of 5
7/10/2025
Wonderful customer service
Denal R.
4 out of 5
7/8/2025
Staff was friendly and informative. Car was done on time and lobby is comfortable to wait in.
Shane S.
5 out of 5
7/6/2025
Great service and friendly staff!!
Penny G.
5 out of 5
7/6/2025
I was very pleased with the work, but since I unknowingly needed new breaks, I would have appreciated a shuttle to be available. Sandra went above and beyond.

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