I brought my car in because of the recall. I received a postcard saying that they were ready to fix the fuel pump which had been recalled. I called and made an appointment and then when I got there they told me they didn’t have the little clip that they needed to change the fuel pump. Very disappointed that I made arrangements To be off work that day and had To reschedule for another day.
Swift and professional service
Did not get a free car wash as promised everything else was excellent!!!
Questions were answered and my concerns were heard.
Dave was awesome! Thanks so much!
Very quick service when I just stopped by to have the license plate mounting bolts repaired.
Excellent service every time
Prompt and friendly service. All of the charges were explained up front and consistent with what I was charged. For this appointment and previous service appointments David Ferguson was a great service rep. He answered all my questions and was very professional.
Dave always takes pride in the service he provides for his customers. He’s the best service advisor I’ve ever worked with that I drive 60 miles one way just so that he can oversee the work being done on my vehicle. This is quite an accomplishment for Dave since I am 70 years old & have dealt with dozens of service advisors. He is absolutely the best!!
No problem. I look forward to completing it.
Dave Ferguson provided phenomenal service. He was friendly, courteous, and honest.
Luis Lopez was very helpful and attentive. He helped me with all of my concerns in a very timely manner.
Fred is very nice and treats Costumers with courtesy and respect. He is very professional and a good asset for the company!
I was hoping you would have washed my 4Runner out of customer appreciation…..
could you those that in as a service….
Other than that it was great…..
I had an oil change today and picked up my truck. Cheryl was great however I walked out to my truck after being home for an hour and there is a puddle of oil underneath of it. Not sure what to do so I will need to return to your service dept. to have this corrected
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