Chuck was pleasant and professional!!
He explained all service detail (multi point inspection) and was also able to address my concerns regarding a pending recall for my vehicle
Thanks ???? Chuck!!
Chuck quickly assessed my issue and followed up with me to confirm the work needed to be done. New battery installed quickly and completed same day. Great service!
Staff is always nice and helpful
Thank you Greg! You were very helpful with information you provided about what repairs were needed for my car! Your phone call was very much appreciated.
Chuck was a gift. I was on my way home to Southern DE when the red triangle popped up on the dash. I went straight to Toyota and Chuck got me all checked in. He was very nice and very professional. He helped me get a rental so that I could go get breakfast and then he got my car diagnostics done and got it fixed. It was an unexpected day in Newark, but he took all the stress and anxiety out of it. If I lived closer, I would come to this dealership because of him.
Very polite and explained everything to me!
Always great service. Thank you!
Taylor was great today. She provided excellent customer service and was able to get my vehicle completed fast.
Whenever I take my car to Newark Toyotaworld, I am met with professional, knowledgeable staff to meet any need I may have. I’m always very satisfied with service and my car’s performance after a visit.
A loyal Toyota Owner,
Terry T
Dave Ferguson is a gem! It’s rare to find someone that cares as much as Dave does about his customers!
Great service thanks. Love the texting ;)
excellent service, prompt timing
Thajks!
I had lost a hub cap after getting my tires rotated on my previous visit. The day after. You have said you you would replace the hub cap at no charge. Thank You! I have received excellent service, and will keep coming to you. I will remember what you did. Luis was Great. Thanks again. Ted L
Dave kept me updated with what was going on with my car every step of the way
Chuck ensured that I was informed every step of the way. He even took care of arranging my ride to and from work. I was a fabulous experience!
Handled well but concern had to be escalated . Dealer did what they were supposed to do. This is really a Toyota issue. But it still takes time out of my schedule which doesn’t sit well with me.
Newark Toyota 1 Toyota 0
Thanks again for prompt service
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