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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2706 reviews 67%
4 star 894 reviews 22%
3 star 92 reviews 2%
2 star 203 reviews 5%
1 star 174 reviews 4%
Review Us
James V.
4 out of 5
6/23/2020
Dave was a very personable and informative. He answered all questions and followed through by taking the time to show me the failing water pump.
Theresa M.
5 out of 5
6/23/2020
Cheryl was outstanding. She exceeded my very high expectations. I loved working with her.
Mark W.
5 out of 5
6/23/2020
Exceeded expectations in every way!
Richard L.
5 out of 5
6/23/2020
Thank you
Thomas C.
4 out of 5
6/23/2020
Very impressed with prompt accommodating service starting with check in and keeping advised of progress and as the car became ready for pickup .
Frank D.
3 out of 5
6/23/2020
Newark ToyotaWorld continues to be rather expensive for Replacement of cabin filters and air filters especially for those of us who use your service dept. for all repair work.
Irene H.
4 out of 5
6/23/2020
I loved my car I’m thinking about the start button
Judith T.
5 out of 5
6/22/2020
The no-charge was appreciated.
Paul H.
5 out of 5
6/22/2020
The place was clean and I was in and out faster than expected
Deborah R.
5 out of 5
6/22/2020
He was very nice, answer my questions,
Carmen R.
4 out of 5
6/22/2020
All was good except the service rep used the wrong number when he texted me to say the vehicle was ready. Please update your records to use my correct # ****-****-xxxx.
Christine O.
5 out of 5
6/22/2020
Very satisfied everyone is very nice and pleasant
Sabrina R.
5 out of 5
6/22/2020
Al is super nice - thanks!
Susan W.
4 out of 5
6/22/2020
My car had to be towed in late at night. Dave called me first thing the next morning to see what had to be done. He listened carefully and did what needed to be done. My car was ready that afternoon. I always feel confident and safe in my car after having it serviced there it’s the main reason I keep buying my cars there.
Peter C.
5 out of 5
6/21/2020
Keep Up the Good Work!
Mary F.
4 out of 5
6/20/2020
Dave Ferguson is the best
Lee R.
4 out of 5
6/20/2020
Perfect Service! Greeted so nicely, service was explained, asked about any other issues, given estimate, called when a car issue arose and explained in terms I understood. Called when done! Wait time was expected so all good!
Susan S.
4 out of 5
6/20/2020
Dave is awesome!
Rajesh L.
4 out of 5
6/20/2020
He is excellent. He explained me about what was done as part of servicing in detail. He is very friendly. Very good customer service.
Frank M.
5 out of 5
6/20/2020
Dave is always great to work with.

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