Newark Toyota World Auto Repair Service Center

Dave did a great job and was very professional.

I’m very happy with Toyota service. Really appreciate inspecting the sliding doors on my Sienna while the vehicle was in. The professional inspection gives me confidence I’m not likely to experience the doors opening during travel. The manager is thanked for the courtesy of that inspection and Luis earns my thanks for keeping me informed of progress and arranging the Lyft shuttle which was also a good experience. Please share my appreciation to all involved.

Great service and made me feel very comfortable with process.

Appointment went smoothly and although it took longer than I am used to, it turned out well.

Good customer service from Dave. He was prompt and kept to his promise

Excellent customer service.

Cheryl is amazing but the reason I brought my 2008 Avilon to you guys is happening again. Today the low tire pressure warning light come on again . Flickered a little then went steady. I guess I need to bring it be in

Great job. Courteous. Followed safety guidelines.

Brian was awesome. The work that was done on my car was great. I am very satisfied.

Bill Chaffee is one of the Best Service Man at Toyota,always so patience and humble.Am always so satisfied to be served by him.

I love the professional staff & service at Newark Toyota World and choose travel 1 1/2 hours to this dealer because of their great service! Everyone is always kind & go out of their way for their customers. . I will continue to have our Toyota serviced at this dealer!

Quick and courteous job well done

Brian was very pleasant.. A delight to work with. He kept me informed about my vehicle from beginning to end !! Thanks Brian !!!

Great service and Bill was very helpful

Good job.

The timeliness and the customer service

Fine job.

Brian was great but the service diagnostic was wrong...they tried to tell me I needed a new $300 part that I didn't, even though I told them what the issue was...I needed my DIC reset due to previous work they had done but they insisted it was the buttons themselves, the things they were referring to were chrome aesthetics...Thankfully when I showed Brian the physical evidence he waived the diagnostic charge, it wasn't thorough anyway. I went home disconnected the battery and let it reset itself. Thank you for understanding and not making me waste $60 to $300+ dollars on lack of knowledge. I understand that it's not a Toyota but since I bought it from toyotaworld less than 6 months ago I took it to the source and have had to return 6 or 7 times for over 3k worth of work. It's ok to admit when you're wrong or unsure. I will gladly take it to gmc from now on. Other than Brian customer service has been down right rude to me and having to eat their words on more than one occasion. I am actually a trained enthusiast and only take the car to the dealer because it is recently purchased and under warranty. I don't like being treated like I'm an idiot, just cause it's assumed I have no experience in the field. But Brian was the only person to hear me out and acknowledge that I was correct...I know it's hard for a man working in a prominently male profession to be told he doesn't know what he's talking about by a female who he assumes has no technical knowledge of automobiles but you can't treat customers like that. Offended and disappointed on more than one occassion.

Very quick and spectacular service I think you

Excellent service