It took over 2 hours for an oil change!
I would be more than happy to give my opinions regarding David. What a great representative for Toyota. Wonderful customer satisfaction
Best experience yet at Newark Toyota.
Had a problem with my car at that I have got service never was able to get in touch or talk to Bryant I left my message and my phone number to call me back and no response I was very upset couldn’t deal with the issue with the situation and to the next day after talking with Derrick the manager
My oil change was done very fast, a job well done by Newark Toyota, GREAT JOB!!
Great customer service!! cheryl was very great and helpful the staff was awesome !!
Only negative was having to pay for oil change which should be free since it's a lease vehicle for 3 years. It's only free for 2 years. Did not make sense to me but other than that it was satisfactory.
Dave Ferguson was very polite and competent.it was a pleasure doing business with him. Thank you Dave and Newark Toyota.
Dave was great!! ... keep him for sure!!
Outstanding on your service!
Dave Ferguson was great! Very polite, accommodating, friendly, and even got my vehicle done fast! Dave deserves a raise! He seemed to love his job, and did it well! Dave made my experience wonderful!
Dave was extremely friendly and very eager to assist me with my maintenance. He ensured my service was taken care of in a timely manner and was forthcoming with any questions I had along the way.
No call to tell me the car was done.
I always have a great experience getting my car serviced here. I won’t go anywhere else! However, Chuck was not my customer liaison, Dave Ferguson was. He was excellent-took the time to show me things and explain so i could understand every charge on the bill.
Craig is working on it. We will see. I had appt for 515 over 2 hours later I left and then I had to ask. Never saw the service advisor again why make appts?
Dave Ferguson demonstrated Lexus quality service during my visit to the service center. I was thoroughly pleased with his professionalism and attention to detail. I look forward to my next visit.
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