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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2706 reviews 67%
4 star 894 reviews 22%
3 star 92 reviews 2%
2 star 203 reviews 5%
1 star 174 reviews 4%
Review Us
Jeffrey R.
2 out of 5
8/6/2020
I arrived promptly at 1 pm. Service was not complete until 3:20 pm Previous visits have been one hour, hence I expected one hour Service was fine, everyone helpful and professional but nearly 2 and 1/2 hours is too long. Thank You.
Maheshbhai P.
5 out of 5
8/6/2020
Thanks
Vincent C.
4 out of 5
8/6/2020
William was very respectful and made sure to let us know as soon as a car down so we didn’t have to wait around. Best customer service I’ve had in a awhile!
Voell, Justine.
4 out of 5
8/6/2020
I had a great experience today getting my oil changed & tires rotated.
Elizabeth M.
5 out of 5
8/6/2020
Dave; was an excellent service representative...
Rhonda M.
3 out of 5
8/6/2020
Why does it take 2 1/2 hours when you have an appointment?
Glory S.
4 out of 5
8/6/2020
Bill Chaffee always makes sure that my vehicle receives all the services needed to keep it in good running condition. And that all issues involving the safety of the vehicle are up to date and in good functional condition.
Jeffrey D.
5 out of 5
8/6/2020
Dave was wonderful! He took detailed notes on my problem, gave me a tour, and kept me informed.
Lewis S.
4 out of 5
8/6/2020
Appreciate the details of work completed and offer to answer questions.
Jennifer C.
5 out of 5
8/6/2020
Thanks all!
Richard F.
4 out of 5
8/5/2020
They did what was expected
Michael F.
5 out of 5
8/5/2020
No complaints
Hui Z.
5 out of 5
8/5/2020
Dave was wonderful to work with, the text message status report is a very good feature.
Bateman, Mary.
4 out of 5
8/5/2020
Frank was very courteous and professional He spoke with me and gave me estimate for the work needed to be done and I gave the okay. He even let me know approximately how long it would take. I give him a 10 He is excellent.
Margaret C.
5 out of 5
8/5/2020
I appreciate your prompt and courteous service.
Gloria P.
5 out of 5
8/5/2020
The service experience was very good.
Theresa J.
5 out of 5
8/5/2020
Great customer service today
Tom S.
4 out of 5
8/5/2020
His response to me I’m in hour of need without an appointment was as good as it could possibly be. I’m great full.
Abraham R.
5 out of 5
8/5/2020
You're team always does a great job which is why I go Newark Toyota world and why I bought my car there.
Stacey D.
5 out of 5
8/5/2020
The entire staff was very helpful and functioned as a team to ensure questions were answered and information was provided in a timely manner. Cheryl was very patient and helpful.

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