Service Center

Real Reviews From Verified Customers

Joanne H.
4 out of 5
10/15/2020
everything was top rated thanks
Harrel M.
5 out of 5
10/15/2020
I really appreciate the excellent service. Please thank Brian for me.
Matthew F.
5 out of 5
10/15/2020
Thank you for service done correctly and in a timely manner.
Susan C.
5 out of 5
10/15/2020
Dave was very professional, knowledgeable and friendly, If I could rate him in a score of 1-10 and 10 being the highest he scores a big 10.
Sandra H.
5 out of 5
10/15/2020
Very thorough,
David R.
5 out of 5
10/15/2020
Great job. Awesome communication. Thank you.
Todd A.
5 out of 5
10/14/2020
Excellent Service as always.
Steven W.
4 out of 5
10/14/2020
Thank you for offering to pick up my vehicle for service. I recently had surgery and I cannot drive per doctor’s order. I have had nothing but good service from Newark Toyota World.
Jennifer P.
2 out of 5
10/14/2020
Dave is a very personable, courteous, customer focused service advisor. The tech however missed a few things. I picked up my car today at 7pm after leaving it the night before for what I thought was an early morning appointment to have the oil changed. I drove away with my tire light on after being told that the oil change can take longer than expected because they inspect the tires and the brakes. Obviously, no one bothered to fill my tire. Let’s hope the oil was actually put back in my car.
Dana S.
4 out of 5
10/14/2020
Dave was so amazing. Kind and caring. My low oil engine light was on and I wasnt off work for another 5 days. I stopped In without an Appt and Dave took such great care of me. He fit me into an already busy schedule so that I wouldn’t be unsafe on the road for the next several days. The genuine care, smiles, and overall customer service are second to none. Dave and Chuck are wonderful.
Marie M.
5 out of 5
10/14/2020
Dave Ferguson is great!! Always keeps me update on what’s going on with my car! Dave has great customer service. I only book appointments with him.
Jon R.
4 out of 5
10/14/2020
Dave was outstanding in every respect. Professional, Courteous and an Excellent communicator!
Mathias F.
4 out of 5
10/14/2020
This was my first time meeting Mr. Dave Ferguson. He was professional, friendly and knowledgeable. Despite me coming on the wrong day of my appointment, he immediately worked me into the schedule. I was in for my 15000 service but also asked that my rubber brake pad be checked. It had fallen off the pedal. He not only had it checked but ordered me a new one that will be put on tomorrow. This excellent service is very much appreciated. So I thank Mr. Ferguson for being the professional he is......
Corey B.
5 out of 5
10/14/2020
Great service, friendly, personal while paying attention to the small details.
Adriana P.
4 out of 5
10/14/2020
Nice service ????????
Patrick F.
5 out of 5
10/14/2020
Excellent service-thank you
Patrick H.
5 out of 5
10/14/2020
Frank was very attentive and professional. This is our first Toyota and we were very pleased with the service!!
John &.
5 out of 5
10/14/2020
Brian did a great job getting everything completed in a timely basis and made sure Our experience was excellent.
Jackie R.
4 out of 5
10/14/2020
Cheryl has never let me down, been bringing my Rav4 there for years. It's hard to find someone in the auto service industry you can trust. Cheryl is a gift from heaven. Ms Ridgeeay
Julfort T.
5 out of 5
10/14/2020
quick service. honest assessment of vehicle needs

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