Great working with Chris!
I've been a client of Elmore since 1996 after purchasing my 1st Toyota. Lennon is your best employee in sales or service!!!! He's the reason I'll be buying another 4Runner from your dealership in the near future.
Melissa did an excellent job keeping me up to speed with the whole process.
The issue had nothing to do with Lennon. When I purchased the vehicle, I paid $2500 for an extended warranty, which I thought was for an additional 100K miles. When the car was diagnosed, we were made aware it was only for 36K miles, so the repairs required weren't covered. Imagine my frustration to find out I paid $2500 for a mere 36K miles. I felt taken advantage of, NOT by Lennon, but by the finance person who sold me the bill of goods when I originally bought the car. Lennon has always given me the impression that he is in high demand because he works hard. Lennon is always helpful and goes above and beyond,
I think the staff have to be a little more kind and attentive to the clients at the end we were satisfied but when we arrived no one tried to help us but overall at the end went find thanks
Daniel G
I was expecting that my car would be washed... But I asked an employee and he explained why it did not get washed. But that did disappoint me so, I just went home not driving around it seems to be driving better. The start up was definitely a lot better. Thanks I'm very happy so far... Andrew was very nice and friendly.. But I enjoyed his treatment of me and my car... Thank you. Gloria J
Is incredible how in a dealer can’t be a nice people in service are. I asked a cuestion to Andrew Liedloff and he very impolite just said I don’t know.
The only friendly person at El More Toyota is Lennon Van
Andrew explained the service and possible charges involved before the service I requested done to my car. I appreciated his honesty.
Thank you for having available a person in the service department that speaks Spanish. I was able to understand in detail about my vehicle's needs and parts.
Yes, Above and beyond my expectation, very professional.
Duy has been one of the best service representatives I have had from Toyota. I’m appreciative of the assistance he provided to me. Thank you! I’m very happy that I came to Elmore Toyota.
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