Unfortunately. The problem still exists after leaving the car there twice. However
The efforts made by you staff was excellent in accommodating my schedule of flying in and out of fort Myers. Also I appreciate the offer on my next visit to schedule a loaner on my next trip where I will bring the car a third time. Your support staff has gone beyond what would normally be expected
Thank you for taking care of me and my car.
Jackie is the best.
Jacquie was as always: outstanding!
Jackie is the best and a large part of the reason we keep coming back - in addition to great vehicles of course! :)
My experience with Volvo dealership is always pleasant, Jacqueline always makes sure that Im satisfied and happy with the service
> I’d like more follow-up communication updating on the status of the repairs.
> Sometimes it’s hard to reach someone in the Service Department. I get they’re busy.
> Herbert has always been polite and professional when I talk with him.
Jacque was very accommodating and respectful in listening to my request of time changes with regards to my appt. She took time and explained to me how it’s done and what to expect while my car is in service.
Jorge Castro has legendary customer service. He explained the diagnosis of my car and how it wasn't damaged like Jiffy Lube said, scaring me into paying them mad money to replace it on the spot. All I needed was an alignment and a rotation and I was on my merry way. Thank you Volvo for employing and trusting a great and honorable man like Jorge Castro. He is nothing like Fidel. A truthful and gentle soul, excelling in job performance and customer service.
She is a real asset to your service dept.
Took a long time good job
Jackie is the Best service person ever. She is personal and makes the matter a pleasure.
Great job keeping in touch and explaining service. I was very pleased
You are lucky to have such s great employee.
Herbert was very helpful and kept in touch. My repair was finished ahead of time. I am very pleased with your service.
Jackie is wonderful! She is a member of the family to us.
We have a stop-start battery condition that is hard to track down and we will need to bring it in again after Christmas. We absolutely love our XC90.
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