Service Center

Real Reviews From Verified Customers

Charlene S.
4 out of 5
9/30/2020
Terry Brown is the best! She knows her stuff and works with the customer. Nissan should be grateful to have someone like her!
Nicole F.
5 out of 5
9/30/2020
Great job& thanks for changing my oil too !
AMY M.
5 out of 5
9/30/2020
Theresa always provides excellent service and is wonderful to work with
Claudia P.
5 out of 5
9/29/2020
Theresa Brown is an excellent worker. Always very helpful and a good listener.
TRACEY T.
5 out of 5
9/27/2020
Great experience she kept me informed about everything being done
Maria B.
5 out of 5
9/27/2020
I have always taken my Nissan for service here and Terry always explains things to me thoroughly. She is pleasant, courteous and professional. I’m very pleased with the service & staff every time. Thank you and keep up the great work!
Jailah M.
4 out of 5
9/27/2020
Theresa Brown was great. However the rest of the team needs some sprucing up. Most specifically managers.
Vincenzo C.
5 out of 5
9/26/2020
Thank you for great service.
Michelle D.
1 out of 5
9/21/2020
Brought my car in for oil change and to fix a recall. This is the 2nd recall fixed at Nissan where I have to bring my car back for shaking. This last time was the worst it would shake & my engine would shut off leaving me without a working vehicle. Brought it back still have the same problem still not fixed . Did they bother to try the car out a few times to see if the problem was fixed??? Worst mechanics at this Nissan. Wish I never had them try to fix the recall!!! Absolutely upset that my car isn’t fixed not to mention the Huge inconvenience this is causing.
Sean P.
1 out of 5
9/19/2020
I received a text that my vehicle was ready to be picked up after a service appointment. When I arrived and paid for the service I found that my vehicle was parked in the lot still disassembled and not ready to be driven.
John S.
2 out of 5
9/17/2020
I didnt hear anything until the second day, and didn't get details until I called the day after. Just some more communication in the future would be appreciated as I wasn't sure when I was going to get my car back.
RICK C.
5 out of 5
9/17/2020
Theresa was great
Carl R.
2 out of 5
9/17/2020
My expectations of FB Nissan in Flemington were that the issues with my '04 Pathfinder would be quickly identified and cost-effectively repaired. Terry Brown is absolutely wonderful in her customer service role. Where I found failure is in your exorbitant pricing. Indeed, it is the pricing of repairs that puts Fred Beans completely out of the question for my multiple-Nissan owning family. I am having the repairs made by a private garage, using OM parts, for a less than half the cost of your facility.
Daniel S.
4 out of 5
9/16/2020
Terry was very helpful in scheduling my 2019 Nissan Murano for same day oil change. Although I leased my car from a different dealership she made me feel like a member of the Fred Beans Nissan family! My experience with Terry ensured I won’t be looking anywhere else for a new car. Fred Beans will get my business! Thanks again Terry!
Liz B.
4 out of 5
9/15/2020
Ok. But I'd like to know why you have discontinued the JUKE?
Karen L.
5 out of 5
9/14/2020
She did an excellent job keeping me informed with the progree of my service and explaining the invoice. I continue to be impressed with her dedication to service.
Rita J.
4 out of 5
9/10/2020
Theresa is consistently reliable in providing updates re vehicle.
Ellen R.
5 out of 5
9/9/2020
Terry is a role model example of automotive customer service. She is completely knowledgeable of automotive parts and repairs. Her communication and interaction is friendly and professional. Best experience working with her.
Chris T.
4 out of 5
9/5/2020
Theresa is just the best. She is very friendly and exceptional at her position at Fred beans Nissan. She is one of the reasons we keep coming here even though we are a 30 minute drive away. Keep up the great work !
Steven P.
5 out of 5
9/5/2020
Theresa Brown Was very helpful and polite answered all my questions

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