Theresa was excellent! Best service manager experience I've had since I started my lease. Thank you theresa!
Though it took much longer than expected ( 2 full days) for a 45,000 mile check up and new brakes, tires and a recall, they provided a loner car so I did not have a transportation issue. Teresa was very pleasant and helpful.
Terry does a great job. Give her a raise.
Ms Brown always takes an extra step to ensure my vehicle is serviced 360.
I saw 2 service techs walking around inside with masks off and one lady walking around with her mask pulled down. That shouldn't be allowed. Follow the law.
Jason was a man of his word and did just as he promised.
Very professional and knowledgeable. He was able to get parts the next day and completed the service as promised.
Terry is the best - easy to work with, always gets it taken care of the right way. Thanks again!
Everyone was great and well managed service
Terry was friendly and answered all my questions when I dropped my car off. When I went to pick up my car a few days later she seemed extremely busy but still greeted me by name and with a smile. When she walked me to my car she explained all the items that were addressed and took the time to make sure I was satisfied with everything.
I am glad to begin a relationship with your dealership for my 2020 Altima. Currently completing my first year of a 3 year lease. Thank you for the courtesy oil change service. Joanne O
Jay was great
I fortunately the workmanship not so much. I had to bring my car in 3 times for the same thing.
The bolts that hold the new struts in place completely fell off
2 weeks ago the right one and last week the left one fell off
I had to replace the new struts
Again Jay was great and the only reason I was so calm was because Hay was very professional.
But as far as the work done hopefully this time it was done correctly
Came in for an oil change. Jason was very nice and didn’t push any of the recommendations of the technician on me. Also asked him if they could take a look at something outside of the oil change and they did it without hesitation.
Thank you for a pleasant experience.
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