Service Center

Real Reviews From Verified Customers

PARK G.
4 out of 5
6/24/2020
Scott fit me in on short notice right before 4th of July holiday when the service department was backed up. It's been 5 years of service. This was my first new car ever. I want to keep doing business with the folks at the Mechanicsburg store. My grandfather and father did business in the area with Quaker Oats and Kellogg's and the Navy Depot and Agway and many other smaller local businesses over 60 years ago. It meant alot to be called a friend of Fred Beans. Thanks and God Bless. Park E. Garnes Jr. @ ww3adpro.com
Julian A.
4 out of 5
6/24/2020
Great work. Great service. I always regret not using you all.
Donna S.
5 out of 5
6/24/2020
Jon provided excellent customer service.
Kaitlyn V.
4 out of 5
6/24/2020
Got my car done in the time promised. Was quick to respond to questions regarding my car. Staff at desk was friendly.
Dennis K.
4 out of 5
6/24/2020
Good deal ford people
Francis O.
5 out of 5
6/24/2020
Cory was very helpful.
Brian M.
4 out of 5
6/24/2020
My truck runs like a different vehicle now. The fix you did- free of charge- is a life saver. Communication and ease of scheduling were spot on. Communication after vehicle was there.....not quite five stars, but minor inconvenience in the end. Thanks for getting this recall taken care of.
JOHN R.
4 out of 5
6/24/2020
Cory was very helpful. I never had to push to get information on my truck. I’ll be back next time I need anything.
KEITH A.
2 out of 5
6/24/2020
Complimentary car wash not received, didn't have time to deal with it. Lady in front of me had same issue, she spoke up about it, service tech tried to say they did...it was obvious they did not! Not the first time this has happened either.
Harvey S.
1 out of 5
6/22/2020
I told them about problem with the truck no shutting off at red lights and they said they charged the battery as this is why it wasn’t working but on the way home from just having fixed it did not work
Charles S.
5 out of 5
6/21/2020
Everyone did a great job.
JODY S.
5 out of 5
6/21/2020
Jon Did a great job .
Gary C.
4 out of 5
6/20/2020
Was well fone
Bill M.
5 out of 5
6/19/2020
Scott always goes above and beyond for his customers and it is greatly appreciated
CARL R.
5 out of 5
6/19/2020
Well done. Kept me informed.
Robert B.
5 out of 5
6/18/2020
Due to the pandemic it took longer than usual but they gave me a nice loaner car and that made a big difference plus I was always updated
Rich S.
5 out of 5
6/18/2020
Service was good, though it took awhile. Cory was very helpful! I am thinking about using your place for regular service.
Annette S.
5 out of 5
6/18/2020
Your customer sercice rep Cory at Fred Beans was very professional and understanding of my car issues.
LENNY D.
4 out of 5
6/18/2020
I have yet to have a bad service experience at your dealership. Keep up the great work!
PAMELA S.
5 out of 5
6/17/2020
Everyone was super nice. I thought the $$$ was more than fair. I will be back. Thank you a lot.

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