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Real Reviews From Verified Customers

Service Center Review Summary

5 star 186 reviews 73%
4 star 33 reviews 13%
3 star 12 reviews 5%
2 star 15 reviews 6%
1 star 10 reviews 4%
Review Us
MICHAEL I.
5 out of 5
10/1/2020
Great professional service
STEVEN M.
5 out of 5
10/1/2020
Jack was on top of communication and status. Thx for figuring out intermittent issue.
Ryan U.
5 out of 5
10/1/2020
Very happy. From Clyde to the service team, great experience
KELLEY W.
5 out of 5
9/29/2020
Clyde was great! Very helpful!
Patrick H.
5 out of 5
9/27/2020
Jack is excellent. Always appreciate his help.
APRIL S.
5 out of 5
9/26/2020
It was a pleasure from beginning to end. Thank you! That’s why I keep coming back.
James R.
5 out of 5
9/25/2020
Jack took care of me well, I was very satisfied thank you very much.
Christina K.
5 out of 5
9/24/2020
Jack is the best!
Jason C.
1 out of 5
9/23/2020
The car was there for 4 1/2 days and was not washed? Also, the second problem that I noted (broken handle over passenger seat) was not fixed - the spring was left in the console.
Bob L.
4 out of 5
9/23/2020
My first time having service done on my wife’s car there because we just moved to the area. I was completely satisfied from the time I arrived and checked in to the time I picked up my vehicle. We have owned numerous vehicles and have always believed dealer service is a major factor in our return business. Jack was very helpful and courteous.
Peter B.
5 out of 5
9/20/2020
Jack Case does an excellent job, and so the people who did the work on the car. It is a pleasure to deal with all of you. Thanks.
Beth S.
5 out of 5
9/19/2020
Good service from Jack C. He kept me informed of progress and was friendly, efficient and professional. Appreciated the free use of a loaner.
Susan K.
4 out of 5
9/18/2020
We are so pleased with the service at Fred Beans VW because we had an emergency (tire issue) and they took us right in the next day. We were also able to get an inspection and emissions test as well.
Steven M.
5 out of 5
9/18/2020
Visit as expected. Thx
Cynthia B.
5 out of 5
9/17/2020
Jack is the best!
Doug M.
5 out of 5
9/17/2020
Jack provides excellent customer service!
Stephanie O.
4 out of 5
9/17/2020
Thanks / you guys are the best!
DAVIDE M.
4 out of 5
9/17/2020
Jack was on point, and did a good job
THOMAS P.
5 out of 5
9/16/2020
Very good service
Jon H.
5 out of 5
9/16/2020
Great job!

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