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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4782 reviews 68%
4 star 1271 reviews 18%
3 star 181 reviews 3%
2 star 474 reviews 7%
1 star 340 reviews 5%
Review Us
Kamilah A.
4 out of 5
3/3/2022
I selected him on purpose. He left an impression on me. Excellent customer service!
Cheryl B.
4 out of 5
3/3/2022
Mr. Perez was extremely helpful today. He took the time with me in his office, and, then walked me over to the cashier so that he could explain what was going on so that I could make the required payment. He’s been my Service Advisor before. Like other patrons, I appreciate his professionalism.
Miguel D.
5 out of 5
3/2/2022
Job well done.
Jeevananthy Paxgren.
5 out of 5
3/2/2022
Great.
Gloria H.
5 out of 5
3/2/2022
My experience today was excellent,great communication with staff.
Lloyd J.
5 out of 5
3/2/2022
Excellent customer service
Joseph S.
5 out of 5
3/2/2022
He was awesome! Give this man a raise!
Teneka M.
2 out of 5
3/1/2022
Just bought my car in 2020 and it’s already 2022 and my battery is no good and there nothing no can do very upset about the situation
John Rufino.
4 out of 5
3/1/2022
We are Toyota loyalists!
Ollie M.
2 out of 5
3/1/2022
Unfortunately my service advisor only let me know my vehicle was ready after I called. I was was promised a shuttle ride when my vehicle was ready and the shuttle could pick me up since I had no other transportation. The service advisor said the work would take 2-3 hours. I dropped my car off at 10:30am. I called for an update at 2pm and left a message with my service advisor. I received a text message at 2:13pm, that the car was ready. Fortunately my daughter, who purchased her vehicle from Carson Toyota, came and picked me up and took me to pick up my car. I was not happy with my first experience with Toyota of Carson.
Roberto S.
5 out of 5
3/1/2022
The best crew
Carlos H.
5 out of 5
3/1/2022
good job
Maria Z.
5 out of 5
3/1/2022
Very professional and efficient.
Melvin C.
5 out of 5
3/1/2022
Very professional service
Susan D.
5 out of 5
3/1/2022
Staff very helpful and explain part that needed to be repair
Skip F.
5 out of 5
3/1/2022
Jonathan stayed in contact through the whole process.
Raymond C.
5 out of 5
3/1/2022
Exelent job tanks.
W M.
1 out of 5
2/28/2022
When he wrote out the initial receipt before the diagnose, Alex left out my condo # & my email .
Karen R.
5 out of 5
2/28/2022
Excellent
Alexis L.
2 out of 5
2/28/2022
My service advisor took no initiative to recap on potential technical car issues I had. Nor took the time to recap on my scheduled service items that the service team provided

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