Tracy provided excellent customer service!!
He’s very helpful last time I went
Twice, in two months, my car was serviced for the same issue; overheating. Can not understand why I'm being charged a hefty cost for the same thing that should have been corrected upon initial visit. In June, paid $1900 for general service; after that the car has gone down hill. -Jacquelyn Smith
My car was done in a timely matter????????
I called this service writer Jay Jones and his manager to have a receipt for the services that was done on my car and to this date have not received a call back or receipt. Per the service writer receipt was to be left in the car when it was towed back to the house. I wasn't present to drop off or receive car.
Very friendly and professional
Satisfied though I have not used my aircon yet, but I trust you the reason I keep coming back.
Great service and thank you for the car wash! I really appreciate it
Took almost an hour longer than what was quoted...
The staff is helpful and nice
I was happy to ne able to work with Tracy again. I have been coming to Carson Toyota since I bought my vehicle in 2006. She provided the customer service that I am accustomed to.
Thanks guys your job was excellent
Respectful and attentive, made the overall experience great! I highly recommend checking in with Jeramie as your service advisor.
I am satisfied with the job
Thank you Tracey. I appreciate you.
It was a pleasure to have Tracy Jabbaz as my service agent. What I appreciated the most was that she called me to her office to tell me the results of the diagnosis and what options I had to the repairs needed for the problem I initially went in for. At the conclusion of the repairs she again called me back to her office, went over the forms and what future repairs were needed. Tracy answered all my questions and I felt better knowing the results.
In the past, I usually have my name called to go to cashier to pay and given the forms to figure it out myself.
Thank you Tracy for your service.
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