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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4782 reviews 68%
4 star 1271 reviews 18%
3 star 181 reviews 3%
2 star 474 reviews 7%
1 star 340 reviews 5%
Review Us
Rogelio R.
5 out of 5
11/27/2020
Thank you for the good service, keep it up ????
Willie C.
5 out of 5
11/27/2020
Excellent service received from Jonathan.
Myrna M.
5 out of 5
11/27/2020
5 star he did a very great service.
Hiroshi S.
5 out of 5
11/27/2020
Everyone was very polite and friendly. It was very pleasant experience. Thanks.
Sherry A.
5 out of 5
11/27/2020
Ronald was very informative, courteous and respectful.
Ingrid C.
5 out of 5
11/25/2020
I’m very happy with customer service. And the rest of the team. Good job
Joseph S.
5 out of 5
11/25/2020
I’m completely happy with the customer service
Takashi I.
5 out of 5
11/25/2020
Very good and kind
Gunnar N.
5 out of 5
11/25/2020
Service advisor Herrera did a great job!
Bobby M.
5 out of 5
11/25/2020
Everyone was friendly, and my car was delivered on time as promised.
Miguel D.
5 out of 5
11/25/2020
Well done
Sandro J.
5 out of 5
11/25/2020
Ok
Maria A.
5 out of 5
11/25/2020
Thank you thank you! Keep up the great job!!
Fernando A.
5 out of 5
11/25/2020
Thank you I’m very happy with the service. Have a great day
Jeremy C.
5 out of 5
11/25/2020
Thank you
Miscal .
2 out of 5
11/25/2020
the attention is good. but I think they should have reviewed my vehicle in a little more detail to find what is apparently not right. And they did not compose the only thing they found, they limited themselves to saying that this model came out with that detail.but they are friendly..
Louie Y.
5 out of 5
11/24/2020
Waiting time from start to checkout excellent
Excela C.
5 out of 5
11/24/2020
Professional , punctual and high quality of service. Thank you for taking care of my car.
Elizabeth Ann.
2 out of 5
11/24/2020
I arrived at 1:45, lady at the first podium was rude and curt! Upon exiting my vehicle, I neglected to leave the car key, after realizing this, I handed the key at approximately 2:20, I did not leave there until close to 4:30, most horrible experience I’ve encounter at the Carson Toyota Dealership. People have forgotten customer service skills. To the girls at the Cashier, I told one I was going to be outside and she said we don’t call for you outside, you’ll have to stay inside.... she didn’t bother to tell me that I would receive a text. Customer service skills is rated NEGATIVE 7!!
Millicent B.
5 out of 5
11/23/2020
My service attendant was great! Thank you!

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