Service Center

Real Reviews From Verified Customers

Nicole T.
5 out of 5
12/5/2020
Stephany was very pleasant
James B.
5 out of 5
12/4/2020
A job well done as always with Carson Toyota. Jim took good care of me and my Tacoma. He displays excellent communication skills and has the right customer service attitude.
Jenee R.
4 out of 5
12/4/2020
Make tire rotations complimentary with service
Nancy G.
5 out of 5
12/4/2020
Great service. I put a 5 star review on Google when I bought from you. It is still 5 star in my book
Esteban P.
1 out of 5
12/3/2020
My dash still says I need an oil change and even with an appointment I waited almost 3hours.I was told my vehicle would be ready by 11am n I didn’t get my car until close to 12pm.
Tariah L.
5 out of 5
12/3/2020
Jim was a huge help. He saved me from spending hundreds on repairs and was very good at communicating throughout the entire process. More than satisfied with this service. Thank you so much !
Kimberly H.
3 out of 5
12/2/2020
A complimentary car wash would have been nice.
Andrew H.
3 out of 5
12/2/2020
free car wash was not thorough. front and trunk lid still dirty. might need more scrubbing.
Donna E.
4 out of 5
12/2/2020
No additional comments.
Raquel C.
1 out of 5
12/2/2020
Honestly it took too long. My car was towed the night before due to a dead battery and stayed overnight. My car wasn’t ready until almost 3PM the next day. On top of that the bill came out to $800! Because they told me I had to change the air filters for my hybrid vehicle because there were clogged with dog hair. They charged me $350 for labor when the parts were less than $100. I feel I was ripped off. My warranty did not cover any of this.
Victor R.
4 out of 5
12/2/2020
Knowledgeable, and. Fast
Israel H.
5 out of 5
12/1/2020
Really great service , worked with my schedule regarding working out of town and definitely happy with his service .
Michelle S.
5 out of 5
12/1/2020
Great job Toyota of Carson ca everyone was knowledgeable and patient when explaining trouble spots on our car great job we are very pleased and definitely will be back to finish up
Miguel I.
5 out of 5
12/1/2020
Nothing
Sherry C.
5 out of 5
12/1/2020
Brian Cruz was excellent
Stanley W.
5 out of 5
12/1/2020
Ronald was very professional and a pleasure to meet with.
Sandra F.
5 out of 5
11/30/2020
Everything was great Thanks
Eugene C.
4 out of 5
11/30/2020
Bryan took every possible means to make the repair to my RAV4EV as painless and transparent as possible. From start to finish he kept me informed of the status and progress of my replacement drive unit. I have 100% trust and confidence in Bryan and the EV Mechanic Leo. It was a nice touch to see that my “baby” was freshly washed when I picked it up. The payment and check out group were helpful and efficient. I truly appreciate the acceptance of Apple Pay, especially during this COVID-19 pandemic. Keep up the great work!
Angel P.
5 out of 5
11/29/2020
Excelente servicio gracias
Luisa A.
5 out of 5
11/29/2020
He was fast and very clear about the service

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