I never got a text that my car was ready. I had to go and ask to see if my car was ready. The paperwork was just sitting there.
Muy buena atención , responde bien las preguntas q se les hasen muy buen servicio para mi gracias x su atenciones
Thank you so much for the excellent service Tracy.
If I don’t call the operator at carson toyota service supervisor will not inform me that my car is done :(
Quality service Carson Toyota looking forward to continuing servicing my car here.
Yes. She is very pleasure to talk to. Beautiful soul and very friendly. Love her!!!
Tracy is always so helpful and honest.
They did a good job but they forgot to ask me to leave my glove compartment unlocked so they could change the air conditioner filter. When my car was ready the filter was on the dashboard and I had to ask a worker if the filter was changed and they called a worker to change the filter while I was in the car.
In text message confirmation after paying online, it said “ Payment Confirmation: Matthew, thank you for your online payment! Please see your Service Advisor, Jimmy for your final receipt.”
This happened last time in August. I suggest directing customers to the Financial/Invoices desk instead, so that customers aren’t standing outside someone’s office when it’s the wrong location. It wasn’t very clear each visit during the payment and vehicle pickup process.
Mr. Zeke verygood nice good man for me he the best service advisory too me. Thank you Mr. Zeke and toyota services company
Alex it was excellent getting my car serviced and letting me know all the things that needed to be done. I’ve been a carsonToyota customer since I was a undergrad at UC Irvine. I am greatly appreciative of your service. I drive from Culver City area pass other Toyota dealerships in order to get to CarsonToyota.
You're Welcome and Thank You.
Very professional staff. Mr Jones personally talked with me and delivered my car to the waiting area. I’m impressed with the entire Carson Toyota experience.
Clifford R Jordan,MD
Thank you for taking me in such a short notice due to it being Christmas Eve. Tracy gave me about 2 hours wait time but was ready in about 39 minutes. Thank you again.
Eddie
100 satisfied keep up the good work Tracy
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social