My car service was done quickly and I was kept informed at all times with what was going on. Thank you!
I was over excited with her help and knowledge. She made me feel like my car was in good hands. I never leave my car. I felt comfortable leaving it over night if necessary. She also has a pleasant personality speaks in a language you can understand. It is a pleasure working with her
Service took forever and didn’t give proper promise time . I had an appointment at 2pm and arrived at 1:30pm (30min earlier) and was about 10min wait before taking my vehicle for service of just an oil change and filter oil change . Was waiting in the waiting are from 1:45pm to 3:50pm for something that takes 15min . They didn’t start on my car till 3:13pm and finished at 3:25pm when I received my text . I also have a dash camera and app that lets me when my car is unlocked and told me at 3:10my car was moved and was unlocked at 3:13 . My promise time was 3pm but been there for hour and half for 15min job and actually had to speak the the service dept. when my promise time expired . Worst experience again and my family will discontinue going to this location for our Toyota service .
Good job n job well done. Keep it up
Waiting so long time. The problem is very simple. Parked my car about 1 hr without any checking.
Adriana was awesome..great job
My truck over full with oil smoking vibrating to much I call Adriana left a message never called back very unprofessional
Very dissatisfied with how long it’s taken to get a part replaced under warranty. The part has been on order for over 4 months, and we have been told twice that the part is in, only to still not have it replaced. On the last visit, the service techs had the vehicle for 3 hours, only to call and say they need more parts, and that the repair could not be completed at this time.
The service is excellent and great service advisor with attention to detail. Thanks.
Took my car for maintenance. No one explained what they did to my car. They just told me to read my receipt. I had questions about my car but I didn’t feel comfortable asking after they told me just to look at my receipt.
I am completely satisfied with the accomodation extended by Adrianna.
Came for oil change now I have another problem sensor lights (2)on ????makes feel like u target women to spend more more not happy
Thank you for the good service. I am very satisfied to the service of Jonathan Andrew Perez. I look forward that everytime i have maintenance in my car i wanted to see Jonathan to fix my car.
Well appreciated your service.
Always great service at this Carson dealership. I love that you text and email me confirming the appointments. I love that my car was washed. The only thing I noticed was my back windshield wiper had a rubber piece hanging off, and I don’t remember it being that way before the service, but I can’t be sure.
Jimmy was very efficient and professional, you guys should be glad to have him .
Karla L
Thanks for the great service
I was overall satisfied with my experience however requested a follow up regarding my tires and battery. There was no follow up but my basic maintenance was done. Thanks
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