Ms. Curry was exceptional and very knowledgeable to resolve my issue. I highly recommend Carson Toyota for service repairs and customer appreciation,
Gerardo (Gerry) was friendly, professional, and knowledgeable. I felt confident that I was in good hands. I trusted him just as I have trusted Carson Toyota to care for my car over the years.
I only have my car serviced at Carson Toyota; when it comes time for a new truck I will buy it @ Carson Toyota. Thank you for taking such good care of my truck!
Alex was very efficient and thorough and understanding
Explained the recommended repair on my vehicle.
Very informative and helped me make the decision and felt that you know what she was talking about and she was just a pleasant to deal with
Adrianna notified me three minutes after eleven to tell me my car was in good hands and she will let me know when it’s ready. I’m assuming she went to lunch after the text she sent me because I went outside at 11:20 and my car was in the frontline I went back inside to the cashier and asked was my car ready and she proceeded to call Adrianna, no answer at all. I went back out and saw the service advisor Jimmy and asked him if the cars on the frontline were vehicles that had been serviced and complete and he said, no. Then asked me for the advisor that was helping me and started calling her on her phone. This took another 30 minutes. My appt. was at 8:30am. I checked in at 8:50am for an oil change that took 3 hours. I understand you have a lot of customers at any given time but to have some wait until you get back from lunch is ridiculous. And she didn’t even tell me if I needed any future work, like all of the previous advisors and I definitely needed something because the guy that inspected my car before she came definitely said my tires were cracking or he failed to tell her.
I feel confident on the road after my visit with Jay at Carson Toyota.
Tracy was very warm and friendly and easy to work with.
Very helpful and found the answers I was looking for.
Bryan Cruz, is very nice and professional. He's very thorough with explaining the needs of service for my car. Bryan is my favorite service advisor. Thanks
Zeke was nice and very professional. I want to say thank you for his help.
MR. ZEKE IS VERY PROFESSIONAL, KNOWLEDGEABLE AND EXPLAINED ABOUT MY CAR.
Thanks for professional service.
He is so nice to us and very friendly!,
Thank you for assisting me well.
I love the customer service that I got and the service was great
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