Didn’t understand reason why I could not apply service discount. The adviser explained it’s because it’s a Lexus and requires more oil. One of the worst excuses ever. I will likely take my business elsewhere based on principle and that weak response. Nothing against the adviser just not very knowledgeable in my opinion.
bryan was very helpful- i appreciate his good service and i will ask for him specifically for my next service.
Alex and Mark, service director, were phenomenal!
I’m glad to see Tracy back. She’s excellent with her customers!
Bryan was my single point of contact and he took care of everything for me. In my line of work I don’t have a lot of time so it is extremely important that my customer service rep is accurate with scheduling and staying on top of my ordered parts.
I appreciate the shuttle and quick car service!
She did an excellent job of providing the service I needed and got a hold of me the minute my tire was there, very fast and efficient service, She was very kind and I appreciate her service, thank you
Tracy is a pleasure to work with. I will reach out to her for my next service call.
Alexander Campos was very friendly and accommodating.
Still I don't understand why not under warranty and I pay
Tracy was professional, courteous and kind. She greeted me with a smile and was helpful in getting the service needed for my car.
I was satisfied withe the job that she's
Excellent service from Jimmy. He was very polite and answered all of my questions.
very happy with our customer service
I was completely satisfied with my service today very professional and knowledgeable and I felt completely taken care of thank you for having someone like Alexander looking for a Toyota I will recommend Carson in Toyota to all my friends and family
He did a great job, waiting time was excellent, we will back again for
our next maintenance with your team.
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