I was told it was going to take an hour and a half to change my oil it wasn’t completed till many many many hours later. When I picked up my car It had a Burning oil smell and it had an oil leak. Thank God I didn’t drive away with an oil leak.
Excellent job and service. Keep it up. Thank you Jimmy ????
I’m very thankful of today’s service.
I’m satisfied .
:)
Vehicle was complete and ready at exactly the time promised.
Service was good. As expected. But wth e wait time was too long for what my car needed. I was there almost 3 hours.
Maria has a professional demeanor and kind smile.
It seems like I was expected to know what was going to be done to my car and what was done to my vehicle.
Maybe that’s all the service the advisors provide; take keys, tell you how long the wait is and that’s it. I had to look for my advisor twice, once to explain to me what was done to my car and a second time to ask her where I needed to get my keys.
Both times I found her in her office, one time she was on her personal phone.
I have only had to take my car to get serviced 3 times since I purchased my Camry and every time, the service was subpar, advisors look overwhelmed, they expect the customer to ask for explanation of the service done. I honestly don’t expect good service when I get my car serviced at Carson Toyota.
Everything was awesome. And Maria Guadeloupe Flores is great professional. Thanks for your service.
I appreciate your team! They are so helpful and really know how to take care of a customer.
I was advised that I have a nail in my tire.
Instead of pulling and repairing the nail from the tire, was advised I can buy a new tire.
This was not an acceptable solution when the tire is able to be repaired.
Very disappointed in outcome.
Extremely Professiinal service!
It was so greatful to have them to fixed the recall prblem.
Good people with good hearts
Bryan Godinez-cruz always provides exceptional customer service which is why I continue to service my car at Carson Toyota
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