Service Center

Real Reviews From Verified Customers

Alejandro R.
5 out of 5
2/25/2020
Si, son muy atentos
Illene M.
5 out of 5
2/25/2020
Good service and they drop you off wherever you desire so you just don’t have to wait. When service is finished you are notified and brought back to Acura.
Joseph M.
5 out of 5
2/24/2020
Excellent service
Deigo M.
4 out of 5
2/24/2020
My name is misspelled it’s Diego
Trinka R.
5 out of 5
2/23/2020
I always have good experience with family motors. This is my third Acura
Ruben Jr.
5 out of 5
2/21/2020
ALFRED TOPETE TREATED ME LIKE FAMILY REALLY HELPFUL N MADE ME FEEL REAL CONFORTABLE THE WAY HE TOOK CARE OF MY PROBLEM. IM REALLY HAPPY THANKS ACURA GIVE ALFRED TOPETE A BIG RACE. HE DESERVES IT. THANK YOU ACURA
GABINO G.
5 out of 5
2/20/2020
Great job!
Donald G.
2 out of 5
2/19/2020
Checking "No" was the only way to leave a message Actually, I was pleased overall with the service. I actually went back and told the service manager that they were efficient and quick and that I was very happy with that. The only problem was that whoever filled the tires with air had no idea what they were doing. I went back a 2nd time and the SM said that they would have filled the tires to 35 lb. He knew the correct pressure. The technician did not, or, he just fills all tires to a very high psi on all vehicles regardless of specifications. Acura specs call for 35 psi per tire. Whoever filled the tires, filled them to more than 50 lb average. That's over 6 lb more then the tire is even rated for. The tire is only rated to 44 psi MAX. What they did is dangerous. Doing something like that could cause a really bad wreck. Other than this one thing they did a really good job.
Robert B.
5 out of 5
2/19/2020
Great service
Cecilia G.
5 out of 5
2/19/2020
Always a good experience. This visit was no different. Thank you all for what you do.
Brenda I.
5 out of 5
2/19/2020
Great service
Lawrence B.
5 out of 5
2/18/2020
Everyone at Acura is always very courteous.
George V.
5 out of 5
2/18/2020
Would be happy to tell Acura how great a job you did.
Sergio P.
5 out of 5
2/18/2020
I’m always satisfied with the services you guys provide at family motors. The clerks and advisors always provide great customer service.
Maria D.
5 out of 5
2/16/2020
N/a
Nancy C.
5 out of 5
2/14/2020
Very understanding and helpful with me as i have had hearing loss recently.
Edelmira R.
5 out of 5
2/11/2020
Everybody was very helpful and professional. I’m very happy to be part of the Acura family. Thank you!!
Mitchell P.
4 out of 5
2/10/2020
Alfred as a big help in scheduling and servicing are MDX
Jerry B.
3 out of 5
2/7/2020
A little expensive for just service and tire rotation.
Annie S.
5 out of 5
2/3/2020
Luis always does a great job and is the reason I bring my Kia to Acura instead of Kia.

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