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Real Reviews From Verified Customers

Service Center Review Summary

5 star 45 reviews 75%
4 star 7 reviews 12%
3 star 2 reviews 3%
2 star 4 reviews 7%
1 star 2 reviews 3%
Review Us
Marcus F.
5 out of 5
8/31/2022
A gentleman who provided credible responses to my concerns.
Jason B.
5 out of 5
8/31/2022
He was great!
Juan D.
5 out of 5
8/31/2022
Yes I’m very satisfied with service top service I always happy with you guys that why I always go to them that for your service
Carmen M.
5 out of 5
8/31/2022
David did an excellent job. He informed me about the cost and time upfront.
Eduardo R.
4 out of 5
8/31/2022
????????????
Charlene C.
5 out of 5
8/31/2022
Thank you
James F.
5 out of 5
6/5/2022
Very professional
Michael S.
5 out of 5
6/4/2022
Joshua was very professional. He gave excellent customer service and answered all of my questions.
James L.
5 out of 5
6/4/2022
Brian has always been accommodating to me and my family
Rosa S.
5 out of 5
6/4/2022
Thank you for taking care of the problem in our car so promptly !
Steve M.
5 out of 5
6/3/2022
Very pricy repair
Lindsay B.
5 out of 5
6/3/2022
Archie was so professional and kind!
Steve L.
4 out of 5
6/3/2022
I've always been impressed with the level of service at Central City Toyota and this visit was no exception. From seeing the staff cover my driver's seat and steering wheel with protective plastic, to Brian carefully handling the check-in and later visiting me in the waiting area to explain the recommended service, I clearly got the message that quality of work and customer service are the highest priority of your dealership.
Alberta T.
4 out of 5
6/2/2022
Good experience. Service was able to correct my email address.
Christopher V.
4 out of 5
6/2/2022
Brian has been a great service advisor since we met in 2010. He has seen me through three Priuses! I will miss him (moving out of PA).
David R.
5 out of 5
6/2/2022
Good customer service skills Good communication skills with customers
Nicole S.
2 out of 5
6/2/2022
My car was held in service a day longer than planned because the part order hadn’t been fully placed when I scheduled my appointment. The service phone rep had collected all the information for ordering the window and told me it would be delivered and ready for service Tuesday. Turns out the part wasn’t ordered. The service team on did not respond appropriately to this oversight.
Damarys N.
5 out of 5
6/2/2022
Everyone that assisted me was great professional and informative great service
Arthur W.
3 out of 5
6/2/2022
You guys to do not give discount is so disappointing
Dew Construction.
5 out of 5
6/2/2022
Best servic I’ve had in years!

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