Brian gave excellent and prompt service. He was very knowledgeable in what needed to be worked on and translated that this on time and with ease. He provided top level expertise and was extremely professional. I had no problem reaching him and would highly recommend him to others. He is the best that I have worked with at Toyota and I hope I continue to utilize his service. Thank you for great experience, Toyota!
Service attendant David was good, very attentive!
David is a great asset to your company. He was courteous, efficient, patient, and extremely knowledgeable.
Other staff members were also very attentive to clients’ needs.
Kept me informed. Explained the service. Was clear about the progress of the service throughout the day. Showed a very caring and professional attitude. Mr. Gibbs is a great service representative for Central City Toyota.
David was wonderful. Transparent and highly communicative.
An oil change should not take 2 hours with an appointment. That is totally unacceptable.
The body shop did reach out but we missed each other. I never received anything from them and don’t have confidence that I’ll hear back from them.
Outstanding professional who cares about the quality of his work and the customer. Enjoyed his customer service acumen. Represents your company well
David always gives me great service
I had low air in my tire later that night. It seems strange it happened right after getting serviced
Fast, professional, complete service - thank you!
I trust Toyota for service of my car and always satisfied with the result. David is excellent in customer service.
David is tremendously welcoming and friendly, and took the time to explain each of the decisions that I needed to make regarding the service. He was very clear and upfront about costs and wait time. I think he is a fantastic person to represent Central City Toyota and I look forward to his help during my next maintenance!
David was extremely communicative and helpful in diagnosing the issues with my car and providing quick and easy service. I came to pick the car up today before work and he made time for us to meet with a foreman to review the problem and the options to move forward. Car issues and costs are never a lot of fun, but David helped make it a positive customer experience.
He provided me information about the package deal for oil change
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