I was completely satisfied. Awesome experience
Thank you for taking care of me issue. Will return. Thanks John and Sean
Everyone is very helpful!
Great service, thanks Marisa was extremely helpful.
MR.REDDEN WAS VERY PROFESSIONAL AND HELP FUL IN EXPLAINING EVERTHING THAT WAS ABOUT TO TAKE PLACE. HE MADE IT PLAIN AND SIMPLE WERE I COULD COMPREHEND. BECAUSE I DIDNT HAVE A CLUE TOY IS THE BEST BETTER THAN ALL THE REST!!!!!!!!!
Matt gave me great customer service!!
In the 25 years I have been taking my cars to your shop this was the first time I was made to feel pressured and uncomfortable.
I came for my appointment after working all night as I normally do. I needed an oil change and my license plates installed on the car. The check in person suggested more services than the oil change. I declined then they tried to make me change my mind by repeatedly telling me what Toyota recommended— I get that but I had left my wallet at home and only had cash—not enough for the services she was recommending- I didn’t go into details just said I’m here for an oil change and the technician says to me- I’m going to make a notation that you are refusing the recommended toyota service— very loudly.
When the car was finished- the technician came over to review and said that they could only install one license plate that I needed a bracket for the other one and that it was probably in the back but because you have too much stuff in the back we couldn’t get to it. I said that I didn’t get a bracket when I purchased the car from Price- she proceeded to tell me that yes I did. I insisted that there were no spare license plate rims or brackets in the back— again she insisted that there was and that it’s hidden under the spare tire— I asked if there was one I could purchase so that I don’t have to try to make another trip over from NJ and she said no but if I find this bracket that I could just drive in without an appointment and price would install it.
When I got home to NJ, I checked the back— underneath the spare tire and in the other places she said this bracket may have been hidden and no bracket—-
I don’t even understand why I had to go through all of that. I have never before felt like I was badly treated at Price before. I have always found the service people to be kind and helpful. I have recommended Price service to many other RNs that I work with and they have moved over to your service center. This has truly been a disappointing experience.
Good job! Glad they don't pressure you into getting jobs done. I like their mannerism.
Always great service from Price Toyota!
Service was great. Everyone is ways so nice.
Great service as always..thanks
Sean has always been very knowledgable and customer service oriented. A good guy to hold onto if you want satisfied customers. They are the ones that come back when they are looking to buy their next new car.
Matt is the best! Very knowledgeable and easy to talk to which makes my visits pleasant
I came in with no scheduled appointment due to a tire problem. Your service personal quickly diagnosed my issue and repaired my tire. I was quickly on my way without my slow leak
Sean is excellent. Very knowledgeable, very friendly and I trust him.
Very professional. Helpful, and informative.
Took way too long for an oil change (1.5 hrs)
Satisfy l! Job well done ????
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