Friendly service, vehicle was completed on time.
My disappointment is with the condition of your facility and my experience when I went to the parts department to pick up my rubber floor mats that took 3 months to arrive and out of 4 employees only one had on a mask. They also allowed another customer to come in and she too had no mask. There are signs posted outside that said "no mask no service", yet the employees was not wearing it. I thought if I took my car to be serviced who knows if they will wear a mask when they are in my car. So disappointing, had I known this I proably would not have purchased my car even though I really love my palisade. The appearance of your business and employees also represents the quality of service you provide.
I really appreciate the service!
Big island Motors offers exceptional service. They helped with rental car, were quick to service! And Helier me find my keys! Stacy is the best!
Very helpful, but mechanic couldnt find sensor light on, so i had to come back again after light went on.i drove 100 ft down the road and it cane on
Wow you were really quick in completing the service.
I called at the last minute and they got me in and took care of everything thanks
Spencer was wonderful in helping us purchase our vehicle.
They checked change air filters and wiper blades change transmission fluid, but didn't do that and no one asked me.
Not satisfied at all. They could not figure out the problem. They did not give me other options. Because of this situation I will not purchase another vehicle from this dealership.
Excellent service as always from the most handsome service manager on the big island. Mahalo!
If I wear a mask your office people should also. Somebody should wipe down touched surfaces in the auto after it is serviced steering wheel, shifter, emergency brake and door handles.
The work was good but calling to find out what was going on was terrible kept getting the run around
Service went fast, covid thing was tough, pouring rain, everyone tried to get it done fast Mahalo
Great customer service. Love my Subaru!!!
Very nice man. Kept me up to date. Recall work performed thanks.
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