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Real Reviews From Verified Customers

Service Center Review Summary

5 star 380 reviews 57%
4 star 156 reviews 23%
3 star 29 reviews 4%
2 star 54 reviews 8%
1 star 49 reviews 7%
Review Us
Lauren B.
5 out of 5
9/23/2023
Great service,they were able to accommodate my time-line,and got me out on time. Two thumbs up to the mechanic and crew there. Mahalo plenty!
Derrick S.
1 out of 5
9/22/2023
The install quote showed 3 hours labor charges. Seeing it only took 2 or at the most 2.5 hours, we expected the cost to be less. When we questioned, we were told regardless of the time it took, the charge was the same. Not pleased!
Deborah G.
5 out of 5
9/10/2023
Everything was great. And the guy who helped me was awesome!
Jeremy B.
5 out of 5
9/6/2023
Was quick, pleasant and easy. Thank you!
Steven M.
5 out of 5
8/29/2023
Everyone was very professional and nice
James N.
4 out of 5
8/10/2023
Took care of both of my vehicles quickly and with no issues
Gerard J.
5 out of 5
7/11/2023
Thanks
Carol C.
3 out of 5
7/9/2023
Please don't contact me.
Harry S.
2 out of 5
7/8/2023
Ha ha
David M.
4 out of 5
7/8/2023
Loving my Solterra
Phoebe B.
2 out of 5
7/8/2023
Appointment rescheduled for august 2
Rose B.
4 out of 5
7/8/2023
Please send me a reminder for my next oil change. Thank you!
Shalyn R.
4 out of 5
7/8/2023
Great service, waiting for my new speakers. Mahalos
Michael S.
2 out of 5
7/8/2023
The only thing good about our experience was the support we got from the General Manager, Chuck Furtado, who seemed to be the only person who truly cared about us and was willing to make it right.
Mary N.
5 out of 5
7/8/2023
You guys are perfectly helpful.
Lynne K.
4 out of 5
7/8/2023
Big Island Motors has provided us with great maintenance service since I first purchased my Mazda in 2005 till present with my 2022 Hyundai.
Valerie M.
4 out of 5
7/8/2023
Joevee, the salesman was wonderful!
Margianne L.
2 out of 5
7/8/2023
Didn’t take my car in Not till august 4
Avrille M.
1 out of 5
7/8/2023
Diffiyto get and change appointments.
Andrea T.
5 out of 5
7/8/2023
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