Service Center

Real Reviews From Verified Customers

Hedy Jo.
5 out of 5
2/6/2020
Very happy how I was treated and how my car was handled.
Carla M.
4 out of 5
2/1/2020
I have been in love with this place, since I purchased my Honda there one year ago in November. I found the car while browsing the company website. Count me as a happy customer. Aloha!
Thomas H.
2 out of 5
2/1/2020
After 16 years of being a customer, and purchasing 2 vehicle’s , recently I was treated rudely by both service and especially sales.
Fay W.
5 out of 5
2/1/2020
Thank you for your service. Pleasant office staff
Marcus H.
5 out of 5
1/31/2020
We love Big Island and the staff who always goes above and beyond! If I only had Mrs. Subaru phone number I would call just to trace about customer care and the best professional care ever! Best wishes aloha Friday!
Elaine L.
5 out of 5
1/30/2020
Your staff member Shayna went above and beyond today. Amazing service.
Nancy M.
5 out of 5
1/29/2020
Improved, more friendly attitude in the service department over past experiences!
Donna M.
4 out of 5
1/29/2020
From the lovely ladies at the service desk to the driver who ferried me home and brought me back to the dealership, everyone was kind and professional! Mahalo!
Ashley M.
4 out of 5
1/29/2020
The software update worked! No more radio/music glitches :)
Peter B.
5 out of 5
1/28/2020
Friendly easy efficient and thorough. Good job.
Maurice S.
4 out of 5
1/28/2020
I was impressed with how organized you were for all three recalls. My appointment was for the ignition coil and hoped to add the pcv valve and make an appointment for the hoses. Thank you
Sandra F.
5 out of 5
1/28/2020
The staff is excellent, but it seems there are just not enough of them. Good folks!
Karen W.
5 out of 5
1/28/2020
Overall experience was great.
Claudia B.
5 out of 5
1/26/2020
Friendly and smiles very proactive to greet me! Nice new employee...also Sherry is great I always go to het since I have been a customer for so many years
Justin P.
5 out of 5
1/25/2020
Shayna Deponte made my experience with Big Island Mazda amazing. Truly the definition of superb customer service.
Eric D.
5 out of 5
1/25/2020
Good svc people
Richard T.
5 out of 5
1/25/2020
My son handled the specifics while I was seeing many doctors and procedures at Queen's. Your team has undoubtedly been flexible in scheduling and accomplishing all the various tasks. Thank you !
Jonathan M.
5 out of 5
1/24/2020
Thank you for your quick and friendly service. Jon and Susan
Deborah B.
5 out of 5
1/23/2020
Great Aloha and customer care. Everything was completed in the time she quoted. Mahalo
Kenneth N.
5 out of 5
1/23/2020
Customers service is the not only about to service. Its understanding the customer needs of service. It's the reasons why I am here..!

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