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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5535 reviews 71%
4 star 1402 reviews 18%
3 star 197 reviews 3%
2 star 346 reviews 4%
1 star 317 reviews 4%
Review Us
Ralph C.
1 out of 5
12/5/2019
I am not happy! My card was over charged by Juan $400! You took all money! have not received my refund! It’s been over 2 days! Make this right asap!
Elena R.
4 out of 5
12/5/2019
Great customer service from Andika and driver who took me to work. Didn't get his name.
Bruce W.
5 out of 5
12/5/2019
Good
Stacy Y.
4 out of 5
12/5/2019
Was not pushy appreciate that he told me what needed to be fixed
William G.
5 out of 5
12/4/2019
Juan does a great job. He kept me informed and was very helpful.
Luis C.
5 out of 5
12/3/2019
Thanks good service
German R.
5 out of 5
12/3/2019
Very friendly
Raul O.
5 out of 5
12/3/2019
Great
Edgar F.
5 out of 5
12/1/2019
Thank you Phillip for finishing my car earlier than estimated. Great job !
Antonio R.
4 out of 5
12/1/2019
Wish the appointments for a full inspection would be in the afternoon but unfortunately I have to miss my job to bring it in the morning.
Steven M.
2 out of 5
12/1/2019
I was not satisfied with the services due to the fact that the service advisor didn’t honor the coupons discount and I was only able to receive the battery discount. I have discovered that because I have a Costco membership and Honda Pasadena would be offering 20% off for Costco members. In the future I will be using Honda Pasadena instead.
Juana R.
5 out of 5
12/1/2019
He was very helpful and informative. Made my experience with my new car very pleasant. Thank you Nick!
Abel C.
5 out of 5
12/1/2019
Ryan is great...great explanations and awesome customer service
John M.
4 out of 5
12/1/2019
Juan Montes was real professional and cared about my vehicle being service properly. Thank You
Oktarinah K.
5 out of 5
12/1/2019
Andika Citra did an excellent job & I am very happy with his service. Thank you.
Lizeth C.
4 out of 5
11/30/2019
Top of the line service from Andy....
Frances L.
5 out of 5
11/30/2019
Excellent service as always
Willie T.
5 out of 5
11/29/2019
Gabriel Peng is the best! He always takes care of me and my vehicle when I bring it in. I only schedule appointments with him for that reason. Thank you, Gabriel!
Esmeralda C.
5 out of 5
11/28/2019
Great service
Vanessa H.
5 out of 5
11/28/2019
K well done

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