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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9901 reviews 69%
4 star 2944 reviews 20%
3 star 282 reviews 2%
2 star 646 reviews 4%
1 star 620 reviews 4%
Review Us
Martha B.
5 out of 5
8/1/2023
Very good customer service experience ????
Vincent T.
5 out of 5
8/1/2023
The service was great and everything was perfect
Kimberly B.
4 out of 5
8/1/2023
Michael checked my vehicle in quickly and got me out of there in an hour.
Charles H.
5 out of 5
8/1/2023
Elysia is awesome. Professional, friendly, knowledgeable, and through. Priority is fortunate to have her on the team! Give her an extra week of vacation. Thank her for us, Charles and Phyllis Higgins
Barbara H.
5 out of 5
8/1/2023
Mr Comey was very helpful and polite!! He was excellent in his service.
Cyndi B.
4 out of 5
7/31/2023
She is always polite and professional. She pointed out the most important items that I need done for my car in an effort to keep it running properly.
Pamela P.
5 out of 5
7/31/2023
Ms Potter was very helpful and responsive. Thank you for the great service!
Phyllis B.
3 out of 5
7/31/2023
Trying to make an appointment was difficult. The person on the phone didn't understand that I wanted an appointment in Hampton so he made the appointment for Chesapeake. I don't understand why I couldn't contact the dealership for the service appointment. That was disappointing.
Karen L.
5 out of 5
7/31/2023
Very satisfied
Joseph C.
5 out of 5
7/31/2023
Fantastic service team as always!
Katina M.
5 out of 5
7/31/2023
Mr John was great and very knowledgeable about the vehicle and his job I will definitely recommend PRIORITY TO FAMILY AND FRIENDS
Crystal W.
3 out of 5
7/31/2023
I m not interested in trade-in at this time
Traci G.
5 out of 5
7/29/2023
Michael Knox is an awesome service advisor. Very pleasant & respectful.
Patricia B.
1 out of 5
7/29/2023
My service adviser told me I needed to replace the air filter when I had just replaced it last week so evidently they did not even look at the air filters
Reginald L.
2 out of 5
7/29/2023
They didn't wash the car. But over all derive was good. Michael was help friendly and helpful.
Paul M.
5 out of 5
7/29/2023
Miss Potter was the best service technician I have ever had in my 10 years of going to priority Honda
Jennifer C.
5 out of 5
7/29/2023
Elysian is friendly and knowledgeable. She really cares about her customers. My mother and I always request her now when we need service.
Elizabeth H.
5 out of 5
7/29/2023
Very professional. Very knowledgeable.
Ellen M.
5 out of 5
7/29/2023
Elysia provided professional service and was very responsive.
KATIE M.
5 out of 5
7/29/2023
I thank you all for the professional service I always receive.

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