Appreciate the open communication!
Dawn was phenomenal very courteous and professional
I know this may not always be the case depending on the volume of service but this was the easiest and less time consuming service that I've had at any dealership I'm very grateful
My first time meeting Ray was great. He did a great job
Service was outstanding. As always no improvement needed. Thank you for excellent service.
I thank you for fulfilling all of my desired request and properly taking care of my vehicle
Londoff always treats me like FAMILY!!
Todd was polite and efficient. The repair work was done promptly.
Dawn is always so nice as well as professional!
To long to write. Need to discuss. Thank you
CINDY Hrdina
The wait time was too long. I asked for a discount for the wait then I was sent from person to person with no avail. The staff I interacted with was friendly and nice, but no one took accountability for my problem.
I took my car in because I had a nail in the right passenger tire. I told my contact person that I had taken my car to Valvoline because the alert had come on the dashboard that my tire was low. The attendant at Valvoline was the one that told me that I had a nail in my tire and that it could be plugged. I had a 10:00 appointment. I was there but didn't pull into the garage until 10:15 because other cars were there. It took them from 10:15 till about 11:45 to tell me that the tire couldn't be plugged and that I needed to buy a new tire. That should not have taken that long you know if it can't be plugged right away so I feel like I was just sitting there for nothing. And, I probably would not have gotten out at that time but I had the lady sitting in the room where you pay your bill call to find out how long it would be.
Dawn did an awesome job in tracking down the legality of my manufacturer warranty
I was totally pleased with the service provided!!
When I picked up the truck the guy who brought it to me was not wearing a mask. How do I know he is COVID free? Were his hands clean, did he cough or sneeze in the truck. Please check with him and let me know. I do not want to be sick.
Dawn is great????????????????
Ashley did an excellent job.
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