Service Center

Real Reviews From Verified Customers

Bruno W.
1 out of 5
11/18/2019
Need to confirm as after the recall the outside temperature displayed was 56 when in reality it was 77.
Luciano V.
5 out of 5
11/18/2019
Exelente travajo
Eileen C.
5 out of 5
11/18/2019
Wyatt was very helpful and good at communicating everything. The mechanic was awesome as well
Jorge M.
5 out of 5
11/17/2019
She was so a tentative about my situation was about garden grove Nissan I ha a bad experience I explain to her and I hope you guys did better thank you very much maya
Charisa F.
5 out of 5
11/17/2019
Truly appreciate Jamie! Said no to the appraisal because I got the trade-in value and said goodbye to my lovely rogue for a car more in-line with my current needs. Thank you to both of the Brian-s that helped me with my Sentra.
Yolanda C.
5 out of 5
11/17/2019
I use my car for work. Now I feel safer
Gabriel C.
5 out of 5
11/16/2019
Jamie Maisano was very helpful today and I appreciate her efforts. She definitely made the process easy and I’m thankful her and the whole staff were friendly! Overall a great experience.
Amy P.
5 out of 5
11/15/2019
I have been in a few times over the past few years and lucky enough to get Maya and she is the absolute best.
Yadira Z.
5 out of 5
11/15/2019
Always very pleasant on helping us out with our car services and always very precise on details about the service very thankful!
Diana M.
5 out of 5
11/14/2019
Thank you Maya
Silvia A.
5 out of 5
11/13/2019
Great service
Eduardo G.
1 out of 5
11/13/2019
Wyatt Applebury did not thoroughly explain what services were completed, what services were required and what was eligible to be covered under the extended warranty for my vehicle. Additionally, my vehicle was not vacuumed inside, but I am not sure if this service is no longer available. Lastly, I am pretty upset that the new owner discontinued the $100 service package.
Suzanne A.
5 out of 5
11/13/2019
I will be happy to fill out a survey regarding the wonderful service that I received from Wyatt Applebury from Nissan of Costa Mesa.
Maria E.
5 out of 5
11/13/2019
Maya was a great help , She was kind enough to to help me on some of the questions that I had as a customer I am satisfied and I’m willing to go back to this Nissan in Costa Mesa I’m pretty sure we all appreciate all the great customer service that you guys have and makes our life easier thank you Maya for the great customer skills that you have..
Wayne N.
5 out of 5
11/13/2019
Very surprised with your Uber ride while my car was in service. And despite the mix up from pickup point back to your dealership, Maya was very proactive on resolving the issue to arrange for another Uber ride. I have previously bought and serviced my cars from Datsun, the previous name for Nissan, and Mitsubishi and have to congratulate your dealership as the best one to buy car from and service the car in. Your staffs are all very courteous and helpful. Please stay that way while I continue to recommend your dealership and service to the others.
Cuong N.
2 out of 5
11/13/2019
I came for a semi-synthetic oil change and was charged for semi-synthetic oil change but got a conventional oil instead. Also, I did not receive a multi-point inspection report. I brought both issues up to my service advisor but he kept brushing off my concerns. I e-mailed Ryan Simonian but so far got no response. Very disappointed because I bought my vehicle from there and was going to purchase my next one there. I’m staying away from there going forward.
Jack G.
4 out of 5
11/12/2019
Bring back the advantage care 3 pack for $90.00.
Michael R.
5 out of 5
11/11/2019
MARLON WAS GREAT VERY HELPFULL AND RESPECTFUL
Consuella C.
4 out of 5
11/11/2019
He was great . I’m just highly disappointed that the Warrenty will not fix the motor mount that I have been notified about since 27000 miles . Now I’m at 35??? And it It is worse and I can feel it . But Warrenty company says its normal . Your mechanics say it’s not . So I’m leaning towards not ever purchasing another Nissan.
Cindy R.
1 out of 5
11/10/2019
I was told that the motor for the rear hatch needed to be replaced after diagnosis's by the mechanic. I paid a lot of money for that diagnosis. A new motor was installed. I tested the hatch before leaving the dealership and it worked. I used it two more times and it’s not working anymore!

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