Nissan of Costa Mesa Auto Repair Service

Thank you Marlon...,for your help

Brian Martinez handle my service request with utmost respect and excellent customer service. He provided and arranged for an Uber ride for me to relax and enjoy the comfort of my home. This service is exceptional as it allows the convenience of completing other tasks at hand or just to be relaxed in familiar surroundings. His professionalism should be rewarded as it is due to this that your company has gained a new loyal customer. And will be referring your company to family and friends

Thank you

Jamie is the business.

E excellent customer service Ryan I’m so happy Thack you

Marlon is the best he always listens to our concerns towards our car and always makes sure the job gets done.

Thank you for a wonderful experience at your service center.

Bryan is a great representative of the Nissan Brand. Based on his customer service I will recommend future customers to this location

Bryan was super helpful and kind. Always best customer service at Nissan in Costa Mesa!

I was in a bind and Jamie really helped me resolve the situation with my car

Please see my Yelp review :) A 5 star review of Nissan of Costa Mesa by Michael T.: https://www.yelp.com/biz/nissan-of-costa-mesa-costa-mesa?hrid=pCAidBJbLh1yxshPRqqlSg&utm_source=ashare&ref=yelp-android

Love Mia she is great

Great service.thanks

Maya is always so helpful . she was a big help in every way she explained to us what was done to the car in English and in Spanish . Thank u so much maya for always making us feel at home

Wyatt provided an excellent service experience. I was also able to speak with Sergio on your sales team about the upcoming 2020 frontier and found him to be very helpful and knowledgeable. A+ experience all around! Happy holidays Justin B

Marlon was extremely helpful!

Jamie provided her usual quality of service and an acute understanding of our vehicle’s needs. This high quality of service is something we come to expect but do not take for granted. Jamie keeps us coming back.

Very fast professional service.

There is a disconnect between Sales and Service. I purchased my CPO Murano less than 10 days ago and had a few issues (vibration while braking, rear mud flap loose, low tire pressure.) I arranged coming in with James and Anna to ensure I had a rental vehicle. When I showed up, I was helped by Maya who knew nothing of this arrangement and let’s just say I was very frustrated. I left on my own and had to Uber through the day for $35. I called and left a message and text Maya with no response between 1-3pm. I called, was put on hold for a very long time and then hung up on. I called again and after a long hold was told my car was ready but nothing was found on the brakes. I drove with a tech and it was VERY apparent there was vibration when braking from the rear. After waiting for another 1.5 hrs the pads and rosters were replaced which I appreciated. At the end I was satisfied but what a frustrating day. Thanks again to James for a great buying experience.

Finally great service. Don’t know if it’s because this dealership has changed hands so many times but my wife is finally happy and that means I don’t have to drive down to Mission Viejo for maintenance anymore. Hope you enjoyed the donuts and sorry I was short with you but I had some appointments to keep. Thanks again for taking care of my wife’s car and looking out for the best interest of your customer. Thank you Maya, David Garduño