Always amazing service! Thank you
Terrific experience with your service dept. Phil was helpful, efficient and great at communicating updates to me.
Worst communication I've received. I find it hard to believe if the internet was down, no parts could be ordered over the phone. I won't be coming back or using Van Hyundai in the future
I highly appreciate Jenifer’s help with my car service, and I always recommend Van Hyundai to my friend, because of the high quality services they provide to the customers.
Mr. Ramos did a good job informing us about the status of our car.
Jennifer was very good about keeping me up to date about the status of my car, and was very helpful.
Mark was so friendly and straight forward. I appreciate that.
I have never been disappointed with your service department. Very courteous employees.
I'm an unlucky person caught in an unfortunate windshield repair debacle, by Adkins Glass, recommended by Darrell Ohlemacher, service manager with Van Hyundai, Carrollton. Following this "repair" I'm left with a windshield with tape all around it. Darrell tried to fix it. When he couldn't manage this,since the windshield still whistles, he turned me over to Cody, without explanation. I haven't given Cody an opportunity to manage this since I don't want to have Atkins do any further damage.
To be honest, he is the absolute reason I keep coming back to have my cars worked on here. All 3 of my cars he makes sure I'm satisfied with my service and makes sure his team holds the beat standards of service. Thank you Darold!
Poor/no communication on the status of my car until I called at the end of the day. I received no new information from the last time my car was viewed here 3 weeks earlier. It was an unnecessary trip.
I really appreciated the service. The agent were very open to listen and solve customers issues. Also they did great on the job. However, the wait time was long. Otherwise the service was very great.
Phil was really kind. I’ve got an oil change service and he advised some diagnosis results of my car. Also they found a nail on the tire which I did not recognized. I appreciate that!
Justin is very professional and very nice
you're welcome. they are hard workers and want to make sure the customer is satisfied
I love the customer service experience that I always get
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