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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1388 reviews 66%
4 star 418 reviews 20%
3 star 54 reviews 3%
2 star 118 reviews 6%
1 star 128 reviews 6%
Review Us
Anthony B.
5 out of 5
3/9/2022
Lydia was very nice and helpful when I dropped off my vehicle. When I picked up my vehicle everyone that helped was very nice.
Paul B.
5 out of 5
3/8/2022
friendly, outgoing, knowledgable
Casimier M.
5 out of 5
3/5/2022
Thanks for the great service
Debbie F.
4 out of 5
3/5/2022
Logan was very accommodating and attended to my questions and needs from the moment I arrived in the service area. Greeted me upon arrival and remember me from my phone call. This was my first time with my Subaru being serviced at a Toyota dealership and Logan kept me in contact with my favorite mechanic and updated me with all information needed. He even arranged for me to be taken to a special coffee shop down the road while I waited for service. Thanks again! Great service experience. I Will return.
Billy L.
5 out of 5
3/3/2022
Satisfied
Carolyn G.
5 out of 5
3/3/2022
You guys provide great customer service. Lydia Monty was very cordial and explaining everything that was done on my Highlander
Julia H.
5 out of 5
3/3/2022
Mike and Lydia were great to work with and an asset to the toyota company.
Jack D.
1 out of 5
3/2/2022
I am still leaking oil on my driveway. I will bring the car back when I get off work tomorrow I AM VERY UNHAPPY
Joseph G.
5 out of 5
3/1/2022
Good job thanks
Cari D.
3 out of 5
3/1/2022
The key fob and license plate bracket were ordered quickly. My appointment to program fob was within days. Appointment was on time. Everything taken care of in less than an hour. They even installed the bracket for free. I was impressed.
Greg G.
4 out of 5
2/27/2022
I especially appreciated Lydia's pick-up and delivery service. I never had to set foot in the dealership! She also did a great job of communicating with me.
Brock H.
1 out of 5
2/26/2022
Ended up having to pay the 155 for diagnostic fee since they didn’t find anything wrong also they said they fixed the tps sensor but soon as I pull off lot they came right back on
Pamela J.
3 out of 5
2/24/2022
Horrible experience. Rude cold not willing to understand a situation or cared. Hopefully i will never have to deal with mr spicer again.
Fancie C.
5 out of 5
2/24/2022
Great Customer service. I appreciate them picking up my Car and servicing it. Everyone I met and talked with were very polite and courteous. Thank you all.
Valorie H.
5 out of 5
2/22/2022
Logan is the best! Thank you Logan. You are a blessing. :0)
Mona E.
5 out of 5
2/19/2022
Thank you for a great and fast service
Angela G.
5 out of 5
2/17/2022
Your service department is one of the reasons I Trust Toyota of Danville. Your employees are Always thoughtful , also cheerful. It is a friendly environment to be in, while getting my car diagnosed, serviced, or repaired. Lydia is an asset to your Team I also feel that I get Quality Service from the Techs and good information from the service staff who bring us the good news or the This needs to be taken care of List
Cynthia Z.
4 out of 5
2/17/2022
Only thing I wished they woulda washed my car ..thank you
Earle S.
4 out of 5
2/13/2022
Very complete job!
Donna T.
5 out of 5
2/12/2022
Lydia was very helpful. So was Logan & the rest of the Toyota team. Thank you so much for getting my Rave 4 back in working order.

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