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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1388 reviews 66%
4 star 418 reviews 20%
3 star 54 reviews 3%
2 star 118 reviews 6%
1 star 128 reviews 6%
Review Us
Kim H.
5 out of 5
6/1/2024
Great experience today! Thank you so much.????
Elijah O.
5 out of 5
6/1/2024
Great service!
Teddy L.
5 out of 5
5/30/2024
Great service
Robert S.
5 out of 5
5/30/2024
We trust your work and plan to continue doing business with you.
Denise L.
5 out of 5
5/30/2024
Always good service ????
Alice F.
5 out of 5
5/30/2024
Good job! Nice facility. Friendly people. Thank you!!
Karen P.
5 out of 5
5/30/2024
Thank you, Jose!.....and your care team for taking good care of my RIDE!
William M.
5 out of 5
5/29/2024
She did a great job and answered all my questions
Jerri S.
5 out of 5
5/26/2024
always 100% satisfied with my service. thank you
Jimmy B.
3 out of 5
5/26/2024
I didn't care for the outrageous prices. It's getting to where getting work done at a dealership is almost unaffordable.
Lease Plan.
5 out of 5
5/26/2024
Quick and efficient. Thanks.
Hend B.
5 out of 5
5/24/2024
Cliff is a great customer service agent.
Philip H.
5 out of 5
5/24/2024
Nice and friendly service today-great job
Frank E.
5 out of 5
5/24/2024
Your team is awesome!
Lamont D.
5 out of 5
5/23/2024
Jose is the best!!!!!!!! You lose him and you lose loyal customers!!
Laurel H.
5 out of 5
5/20/2024
Great accommodations & very thorough service. I also appreciate the reminder. Very positive experience!
Terence R.
5 out of 5
5/19/2024
Professional and courteous. Very friendly and was able to answer all of my questions satisfactorily.
Nello F.
5 out of 5
5/18/2024
Very good service
George S.
2 out of 5
5/18/2024
I left the service shop with the understanding that my Tacoma's 10,000 mile service was covered under the Toyota Care Program. The vehicle had just under 9,700 miles on it. I came home and proceeded to get to work on chores. I received a voice message that said my vehicle was not covered under the Care program as it was over two years old. The message said I owed $69 and change. I called back and was asked to return and settle the bill. I said I would at my convience. Later in the afternoon I returned to pay the bill. As the service agent was redoing the bill, I asked if he was considering my VIP program. He said no, but he would check. He then said that the bill would now be $50 with the VIP discount. Had I not asked I would not have received the VIP discount. I wonder, if it was discovered that I over paid if I would have received a call? My guess is NO. I have purchased two FJs, a Tacoma, two Avalons, and a Crown from this dealership. I have been very pleased with sales. Sean and David are very good to work with. Generally service has been good to very good. The parts department has assisted with aftermarket support and has done an excellent job. I understand that the truck did not qualify for the 10,000 mile service. Just an error.
Shauna H.
5 out of 5
5/17/2024
Exceptional service..customer focused...as has always been my experience at this Toyota Dealership. Thank you Shauna H

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