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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1387 reviews 66%
4 star 418 reviews 20%
3 star 54 reviews 3%
2 star 118 reviews 6%
1 star 128 reviews 6%
Review Us
Jessie E.
4 out of 5
4/8/2026
The service was fine but some stole a can of chew out of my truck
Susan S.
4 out of 5
4/4/2026
All was good. I need to come up with more money. My person was great!
Brooke T.
5 out of 5
4/3/2026
Service is always top notch! Jose is great!
Patricia P.
3 out of 5
4/2/2026
Today my tire alert icon came on. I was only a little distance from Toyota and turned in hoping you could check my tires. I wondered if You would have an opening and Toyota did!!! Within a short time glass was found to be the problem. The tire was fixed and I was soon on my way. It was raining quite hard at that time and I could have had a flat in the pouring rain on Rte 1. So thankful to Toyota and Lauren today!!
Vicki P.
5 out of 5
4/2/2026
He is always friendly and professional. He’s the best!
Paula L.
5 out of 5
3/29/2026
Great service. Very professional. Work completed in a timely manner.
Connie M.
1 out of 5
3/28/2026
When cabin filter in you messed up my glove comparer. Now I've got to bring it back in for you to fix. You guys do this every single time you put a cable filter in my car.
Debra M.
5 out of 5
3/28/2026
Awesome job thank you
Freda V.
5 out of 5
3/27/2026
Very informative and friendly as always. Thank you
Deborah H.
1 out of 5
3/26/2026
Back window had to be replaced due to a “malfunction” in the garage door that had come down and shattered the window when I had brought my vehicle in for routine maintenance. It was an inconvenience with child car seats in and having to come back. I do understand things happen but when I got home I noticed glass shards in the trunk and back seat where my grandchildren sit. I cannot get the car wet for days which means if it rains I shouldn’t take it out of the garage but will have to . I have to assume the window was placed correctly. The young lady in the service department explained the incident nicely but honestly would have expected the service department manager to call me. I had to ask to talk to him. There is no need to call as I don’t think there can be a resolution. I did speak to the service department manager.
Dixie A.
5 out of 5
3/26/2026
Perfect like always
Thomas G.
5 out of 5
3/26/2026
Excellent service
Hazel S.
1 out of 5
3/26/2026
Was told around 2 hours to change all brakepads and rotors. then was told at 11 am that the car was done. It was 3 1/2 hours later that they picked me up to get my car. You need more than one vehicle and more than one driver taking and picking up your customers.
Raj R.
2 out of 5
3/25/2026
I am not convinced that replacement of rotors was needed . My old Lexus ES315 with 113000 miles, when I traded it, had no replacement of any engine parts. For over 10 years, I had no problems with the service department!
Thomas M.
4 out of 5
3/25/2026
He took the time to explain what I had a questioin about.
Kristy C.
5 out of 5
3/24/2026
Everyone was wonderful. Polite and knowledgeable
Dennis D.
4 out of 5
3/24/2026
Jose is a good one. I trust him.
Diego A.
5 out of 5
3/21/2026
Good
Jeanne F.
5 out of 5
3/21/2026
Great service, everyone very friendly and accommodating! Thank you.
Samuel R.
5 out of 5
3/21/2026
Lauren does an excellent job explaining everything especially with all my questions!! Very satisfied

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