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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1411 reviews 66%
4 star 424 reviews 20%
3 star 54 reviews 3%
2 star 118 reviews 6%
1 star 131 reviews 6%
Review Us
Geri M.
5 out of 5
6/30/2026
Appreciate the wonderful service and friendly staff!!!!!!
Jeffery M.
1 out of 5
6/30/2026
We left and the engine light came right back on after she said they reset it. So how does that tell me the problem was fixed. It’s just word of mouth. Not very happy at all. Please do better. And please contact me. I would love to speak with someone.
Ed R.
5 out of 5
6/30/2026
Thanks
Chadwick P.
5 out of 5
6/28/2026
Helpful and fast service
Connie O.
5 out of 5
6/27/2026
Excellent service. Thank you
Diego A.
5 out of 5
6/27/2026
Very good work, friendly people.
Paula D.
4 out of 5
6/27/2026
Will do..
Marvin B.
1 out of 5
6/27/2026
Everything was good except that no new sticker was placed in the corner of the windshield to remind me when to bring the car back for oil change and tire rotation. Also, my headlights were turned off , and I needed them on while driving home in the rain.
Mary W.
5 out of 5
6/24/2026
The staff is always friendly and helpful. I have no complaints.
Megan L.
5 out of 5
6/23/2026
Lauren is always great to work with!
Miranda H.
5 out of 5
6/19/2026
Thank you for the excellent service
Norman R.
5 out of 5
6/19/2026
She was a wonderful person that took care of us
Shane R.
5 out of 5
6/9/2026
Jose always goes above and beyond and provides great customer service!
Antwanette N.
2 out of 5
6/3/2026
I feel like the work is rushed so mistakes get glossed over. I’ve had one small mistake happen every time I’ve gotten service. I’ve never complained because I really avoid confrontation at all cost. It’s starting to be a pattern though. Everyone is very polite and nice to me.
Keegan M.
2 out of 5
6/3/2026
Date 6-2-26 Time of appointment 2:30 pm, Called to schedule my 35,000 mile service check recommended by Toyota, I did not receive any video of an inspection of my vehicle as I have every other time… Also how do I know if everything was properly looked at and done if there is no video proving they even looked at it? Thank you, have a good day!
Charles W..
1 out of 5
6/2/2026
The hybrid warning light is still on. Is that due to the O2 sensor in the catalytic converter not being there? The hybrid warning light only came on after the 12 volt battery was replaced much earlier. We didn’t discover this until we had driven away.
John L.
5 out of 5
5/30/2026
Ok
Celeste B.
4 out of 5
5/29/2026
Excellent appointment. Not sure who Lauren is — maybe the person I spoke with on the phone when I made the appointment? Anyway I keep coming to Danville because everyone at the service department is very nice, normal, no high-pressure tactics to upsell me, etc.
Lillie J.
4 out of 5
5/29/2026
Ì appreciated the thorough inspection, the advice about future issues and the personal attitude applied to the service.
Constance C.
5 out of 5
5/29/2026
Na

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