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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1390 reviews 66%
4 star 418 reviews 20%
3 star 54 reviews 3%
2 star 118 reviews 6%
1 star 128 reviews 6%
Review Us
Mary M.
5 out of 5
1/4/2020
John is great
George G.
3 out of 5
12/30/2019
The service was good I had gift cards taken out of my vehicle
Larry S.
1 out of 5
12/29/2019
The repair to my vehicle was incomplete, and obviously so, when I went to pick it up. At first, I was told it would still be ok but I refused to accept the vehicle until the issue was resolved. At least I was not charged for the extra work to complete the repair. In all, my vehicle was in the shop almost two weeks. The delay caused us to have to rent a vehicle for two days during the holidays.
Thomas P.
5 out of 5
12/28/2019
All is good with my Toyota
William G.
5 out of 5
12/28/2019
My Camry was being serviced for routine maintenance. I was in and out in about a half an hour. My Camry was checked out and no problems or concerns were found. I am very happy with my Toyota Camry. Thank you very much.
Gary M.
5 out of 5
12/27/2019
He was very well mannered and even washed the car.Thank you,Gary M
Lori C.
5 out of 5
12/27/2019
I liked being notified on what was going on with my vehicle
John L.
5 out of 5
12/24/2019
Excellent service.
James R.
2 out of 5
12/24/2019
Doesn't matter, what I say will not change anything.
Carol H.
1 out of 5
12/24/2019
Car has not driven “right” since serviced. Feels sluggish and does not seem to shift correctly. Also gas mileage isn’t what before. I’m also getting very irritated with all the texts. Getting a text telling me my vehicle is ready two days after I was there is ridiculous
Michael H.
5 out of 5
12/24/2019
Give the man a big raise
Cheryl C.
5 out of 5
12/24/2019
Positive experience
John H.
5 out of 5
12/22/2019
Requested service work was accomplished in appropriate time and done well. Thanks
Teresa B.
2 out of 5
12/22/2019
When I arrived today they told me I was not scheduled for service even though I received a text message confirming the appointment a week or so ago. They also told me there were others that had come in and had an appointment but were not on the schedule either. They did work me in though.
Peggy J.
1 out of 5
12/21/2019
They eventually got it right after first telling us the lights were fixed and they weren’t (ended up the bumper has to be removed). Then I was charged wrong so I had to call to get my money back. Not sure I have a lot of confidence in the service dept. Everyone apologized and everything was taken care of in the end. I do feel if you work there you should be able to look at the front grill and tell what lights are out.
James B.
5 out of 5
12/20/2019
John was great! Send my warmest regards to Jewell Peck.
John R.
2 out of 5
12/20/2019
Your teM does as good as they can you have cut back on help an it def shows
Rodney S.
5 out of 5
12/18/2019
Did a good job
David W.
5 out of 5
12/17/2019
Good service. The time you needed was exactly what you predicted. Plus you have good quality mechanics that know how to take care of my Toyota and good Toyota quality parts.
Myreon R.
5 out of 5
12/15/2019
John Jumps does an excellent job taking care of the customer and keeping you informed. He is a pleasure to work with.

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